Forum Discussion

Re: AT&T network - "Unable to load persistence data" - Season 5

This is not a great answer because this has been a reported issue for some time AND you have players that essentially can't play your game. Tossing it over to AT&T, is not good form either.

I understand that things need to be looked into, but take some responsibility for the problem. Also, because this is a major issue (you have players that are unable to play your game - in big numbers, there should be regular updates given so that players can actually see that there is investment being made in getting the issue resolved quickly.

I think we can all appreciate that things happen, but communication and an urgency in resolving the problem helps to deal with upset customers.

7 Replies

EA_Leeuw
Community Manager
2 years ago
Hi @I_CURNIAC_I,

As you can most likely see in this thread, regular updates are indeed being given.

However, if we have no updates to share, it's not really necessary to continue updating the threads with posts about having no updates to share, right?

Either way, let's not go off-topic. 🙂
sgarcia0610
2 years ago
Was able to sign on and play a single game this morning and am now receiving the error. Hardwired PS5 ATT Fiber 1000 South Texas.
PapaDrach
2 years ago
Haven't been able to play all week. Game itself keeps closing out with no errors. Have to run as admin. Then it sits at connecting to servers for about 30-60 seconds and then I can the error message. I can't fathom having to do anything on my end. Nothing has changed or updated, only BF2042 is the issue. This is very aggravating. Will probably miss out on the weekly mission bonuses.
PapaDrach
2 years ago
@PapaDrach I realized I had access to Google 1's VPN. When enabling that, I was able to connect. So those with VPNs, you may be able to bypass this issue. Still shouldn't be happening.
astunik
2 years ago
@EA_Leeuw You say it’s an AT&T thing. But I cannot play NHL23 as well as Battlefield 2042. So blaming our isp seems like a cop out imo.
v27v
Rising Rookie
2 years ago
@astunik how so? if both are being blocked by att i dont see how its a cop out. i dont put anything past att
astunik
2 years ago
Because it’s an ea thing. EA makes NHL 23. And all the Facebook groups I’m in, the AT&T customers are being kicked offline.