Forum Discussion

Re: BattlePass Resetting Progression Not Awarded tokens after round

@CountSero Yeah I have given up hope. I have lost 50+ tokens since the start of the BP (5 BP levels) and it never corrects itself. I have tried playing a Portal match, then back to AOW. Cleared cache, nothing works.

I recently had one where I was 5K from next token, had over a 30K round due to daily bonus (which should've awarded 2 tokens), but got none. To make matters worse it reset me back to needing 23K for the next token. So it recorded the XP correctly, but didn't give me tokens, while setting me back 18K. So I literally almost lost 3 tokens on that one.

10 Replies

  • CountSero's avatar
    CountSero
    Seasoned Ace
    3 years ago
    @Adamonic i'm there with you lost already 2 tokens today...

    but the increase is working fine 18,5k but it seems to switching between 1k XP increase and 500 XP for me
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Hi @Adamonic, @CountSero, I have sent it on to the team for investigations.

    Does it happen on all game modes or just specific game mode?

    /Atic
  • CountSero's avatar
    CountSero
    Seasoned Ace
    3 years ago
    @EA_Atic for 4 weeks i only play Breakthru

    (Only a few other games in conquest or the featured mode for the weeklies)

    thnx for your support.
  • RMEChief's avatar
    RMEChief
    Legend
    3 years ago
    @EA_Atic I play AOW almost exclusively, but did try Portal a few times and didn't see the problem but it was a very small sample size.

    In AOW it doesn't happen all the time, but it happens a lot. It seems to happen the most when the XP requirement changes during the round (starts at one value, but on EOR screen is a higher value).
  • CountSero's avatar
    CountSero
    Seasoned Ace
    3 years ago
    @EA_Atic yes, my statement for the missing tokens is only for rounds that I have finished and watched the XP and the token reward screen. (I have closed the games with Alt+F4 because of RL emergencies but these games I don’t track but even then, I should have more Tokens then less)

    I try to track my progress with eagle eyes because we want to get more information how the progression of the season pass is working.

    Also, I do a double check every end of the day and close the game and restart it again to make sure that all information will be synchronized correctly. (Sometimes there is huge delay)
  • RMEChief's avatar
    RMEChief
    Legend
    3 years ago
    @EA_Atic yep, not leaving, these are EOR screens. I have screenshots of before and after every round.

    Now that I am over BP Level 100, this is even harder to track as the only way I know is by watching the token total for the Mastery badge.

    Not being awarded a token or point towards the badge still occurs after 100. It has happened to me twice and I am somewhere around 101.8 now.
  • RMEChief's avatar
    RMEChief
    Legend
    3 years ago
    @EA_Atic still happening after update. Did this actually get fixed (or attempted)?

    I am completing XP missions and my Badge token count does not go up. I logoff and back in and it is the same.

    I am stuck on 1045 but have at least 10+ tokens missing. Just missed another one.
  • SmokeX94L's avatar
    SmokeX94L
    Seasoned Novice
    3 years ago

    This just happened to me for the first time all season. Did a mission for 4 points and earned 4 from the round. Should be on 82.9 but back on the menu I'm back to 82.1. Can't even re-earn the mission points either. 

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