Re: Blue Screen of Death after closing BF2042 *FIX HAS BEEN FOUND*

Hi @Cypress_CH ,

How did you disable those drivers? I just want to make sure to follow the correct process. Thanks

Hi @Mirakulas05 ,

In short: by editing the startup process of these ASUS drivers in the registry.

If you still have the problem, then the ASUS drivers are still active on your system.

Could you please export the registry entries mentioned and attach them here as *.reg files?

To do so, please open up the registry, browse to the location of the entry and do a right click in the left panel on the entry and select: Export and save them to your desktop.

I could then create some REG files for you and anyone else who still has the problem to activate/deactivate these ASUS drivers.

Please note that disabling these ASUS drivers will have an impact on software such as ASUS AI Suite or other ASUS fan controlling software!
(I don't use ASUS AI Suite or any other ASUS fan controlling software as I use the software ICUE on my system.)

Thanks in advance.

Here you have 3 files (the 4th one will be in the next post)
I have changed the extension from .reg to .txt because it wasn't supported by this platform.

If you can please let me know how do you disable these drivers, and then how to re enable them. And what is missing in the system when disabled??

Thank in advance!

Attached is the last file you requested.

Thanks again!

Hello,

I tried to temporarily added .old on the extension file, it goes like this. DriverName.sys.old

Im not sure if the approach was different but i did not get any BSOD after closing BF2042.

I used Autoruns by Microsoft/Sysinternals to disable those drivers. Windows error pop ups Asus Framework missing but can be ignored for now. Seems a mitigation until a proper fix by EA.

@SilverChris10  thank you for providing me the REG files.

Regarding your questions: if those drivers are disabled, it will have an impact on software such as ASUS AI Suite or other ASUS fan controlling software! (I don't use ASUS AI Suite or any other ASUS fan controlling software as I use the software ICUE on my system.)

If you would like to use the registry method, then to disable those drivers, follow the below instructions (or use one of the mentioned software at the end of the post).

To re-enable those drives using the registry method, set the start type back to:

"Start"=dword:00000001

@Mirakulas05 this is also a possible solution, but don't forget to change back the filename if this ever get's fixed by EA or ASUS 😉

@NashDebonair also a possible solution 😉

To disable those ASUS drivers, you can either do so by editing the following registry entries:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AsIO
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AsUpIO
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Asusgio2
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Asusgio3

and set the start type of each of those services (drivers) to manual:

"Start"=dword:00000003

or use one of the following software:

ServiWin http://www.nirsoft.net/utils/serviwin.html

Autoruns for Windows - Sysinternals | Microsoft Learn

I've attached 3 TXT files (rename them to *.REG) and double click on them to disable those ASUS drivers - last file will be in a follow up post.

Finally we found the Root Cause of the BOSD now if only EA Fixs this then we will be good for BF2042 and FC24

Follow up to post: https://answers.ea.com/t5/Technical-Issues/Blue-Screen-of-Death-after-closing-BF2042/m-p/13138964#M54456

Last TXT file to disable Asusgio3 (rename the file to *.REG and double click on it to disable the driver).

Or use one of the following software:

ServiWin http://www.nirsoft.net/utils/serviwin.html

or

Autoruns for Windows - Sysinternals | Microsoft Learn

To disable the drivers with ServiWin:

1. Run ServiWin as Administrator
2. Select the desired drivers (hold Shift and left click to mark more than one), then do a right click on your selection and first select: Change Status > and select: Stop > if they are running! 
3. Do another right click on your selection, this time select: Change Startup Type > and set it to: Manual (see following screenshot)

Reboot your computer afterwards so the changes can take effect.

After rebooting check first with either ServiWin or Autoruns if the drivers are really stopped and set to manual startup.

If yes, then start BF2042 and as soon as you are in the main menu, exit the game, this time hopefully without any BSOD.

To re-enable the drivers with ServiWin:

1. Run ServiWin as Administrator
2. Select the desired drivers (hold Shift and left click to mark more than one), then do a right click and select first: Change Startup Type > and set it to: System (see following screenshot)
3. Reboot your system.

Please also note there is no need to rename or delete the drivers, as it should be enough just to set the startup type to manual.

This is also the cleaner and safer method than renaming a driver, as renaming a driver could have other side effects to your system or applications (like ArmouryCrate or other ASUS related software), and if needed, you can always re-enable them with either ServiWin or Autoruns again and everything should be back to as before.

I hope this helps in the meantime, until this gets solved by EA 😉

Edit: Updated instructions and added another reply: Post #140 to hopefully clear up a few things.

In my case it worked by disabing only Asusgio2 and Asusgio3  (then restart your PC). I have used Autoruns because its simplicity but all methods mentioned should work as well.
Upon startup you will probably receive a windows warning that a driver could not be loaded. But that's all. Everything working as it should be!!

Special thanks to @Cypress_CH, you saved us!!

Thanks everyone for you help!!

PS: We will be waiting for a final fix from EA

@SilverChris10 thanks again for your input, in this case it should be enough to just disable Asusgio2 and Asusgio3.

I don't get any driver error upon startup, but I also don't use any kind of ASUS software like ASUS AI Suite or any other ASUS fan controlling software, so thats maybe why.

And like you said, every method will work: either by editing the registry or using one of the mentioned software, all will do the same at the end 😉

Thanks also for mentioning me, but I would say it was team effort - see page 4: https://answers.ea.com/t5/Technical-Issues/Blue-Screen-of-Death-after-closing-BF2042/m-p/13110679#M53820
or see page 5: https://answers.ea.com/t5/Technical-Issues/Blue-Screen-of-Death-after-closing-BF2042/m-p/13114848#M53934

I've gone through a lot of trouble shooting, did almost the same as @Mirakulas05 did, (I also used WinDbg to debug the minidump of the BSOD, then I used MSCONFIG to startup only with a minimal set of drivers, I also used DriverViewer to verify the drivers are not loaded and so on to find the culprit)

May I ask you, have you opened a support request at EA regarding this issue?

@Mirakulas05 did mention that he opened a support request - see: https://answers.ea.com/t5/Technical-Issues/Blue-Screen-of-Death-after-closing-BF2042/m-p/13135317#M54390 👍

THANKS @Cypress_CH you are a god 🙂

Thank you so much for the temporary fix!

🙂

Thank you @Cypress_CH.

Also special thanks to @dragoonx008 for creating this thread.

You save my mind, oh thank u so much. Not Blackscreen again. EA can't do that for us man 🙂

It's crash again even I stop 2 system driver Asusgio2 and Asusgio3 ☹️ So Do you think the reason is the game or my PC? 

@duyme1992 check if you have AsIO2.sys and AsIO3.sys, if so you will have to disable them also.

AsIO2.sys file is the abbreviation of Asusgio2. ☹️ But maybe I must deal with it, and wait for the fix from EA ☹️ Thank u all for this sharing

Dude @Cypress_CH  thank you, it worked perfectly 😻😻😻😻

I am just wondering what these drivers are for?  how important are these drivers? 

EA Fix This soon !!!

Did you all tried to update your GPU Drivers?