Re: Blue Screen of Death after closing BF2042 *FIX HAS BEEN FOUND*
Guys, there is finally some news about the problem. The community manager EA_Vendcera wrote that EA knows about it and is working on a fix:
Forum Discussion
16 Replies
i have a BSOD while opening battlefield 2042 since 1 week. everything was fine since i started playing in december 2023 . i played a little of season 7 and then boom. i tried everything to fix it and reinstalled windows and still not working.
STOP CODE : PAGE FAULT IN NON PAGED AREA
WHAT FAILED : EAANTICHEAT.SYS
still not fixed yet 🤔
Please read this Thread, there are so many users here wo have had a BSOD, caused by asus drivers since october and the release of Season 6.
Last week's EA anti cheat update did not fix the problem experienced by users who have installed software such as amoury crate from asus.
I'm from Germany, but the forum there can't help us either.
There is a workaround by deactivating the asus drivers, but for some users this is not an option because it means their hardware will no longer work properly.
Can you please tell us that the developers are aware of the problem, there has been no information about it for 7 months
EA_LeeuwCommunity Manager
@HuxleyOi69 Hi. If you're experiencing issues with BF2042 because of ASUS Armoury Crate, we recommend to remove that program as per https://answers.ea.com/t5/Technical-Issues/ASUS-Motherboards-amp-BF-2042-Crashing-or-Other-Problems/m-p/12341601/highlight/true#M42957.
If you think that EA anticheat is causing BSODs, we have released a fix for that recently as per https://answers.ea.com/t5/Technical-Issues/FIX-RELEASED-BF2042-PC-Blue-Screen-of-Death-Due-to-EA-anticheat/td-p/13673524/highlight/true.
Thank you.@EA_Leeuw Thank you! I have been waiting so long for an answer from someone representing EA.
I have tried uninstalling armoury crate and verifying the game files and all that but it does not work.
I am still getting the BSOD: "KERNEL_APC_PENDING_DURING_EXIT" when exiting the game (launch works fine as does playing, it is just upon exiting).
I am playing Battlefield 5. I understand that the support for that game has ended and that the chance of an update is very small.
But there is something about adding this anti cheat that makes some people unable to play a game they've already purchased and making it not function anymore.
Don't get me wrong, I would much rather want that you keep the anti cheat and don't do any update rather than removing the anti cheat and having it as before. The anti cheat is very needed and most players are able to play with it.
With that said though, I would really appreciate an update for BF5 aswell.
I'm not demanding it, I'm just doing a hopeful wish. I love the game, it's my favourite Battlefield game and at the top of my favourite list among all the games I own.
Please let me play.
- @EA_Leeuw you are just rude people have been struggling with this problem for 7 months and all you have done during this time is advise people to remove the ASUS Armory Crate program. In addition, on the German forum you post this nonsense: "But if I understand correctly, do you all use Asus Armory Crate? In fact, it is a program that is blocked because it can be used to manipulate the game." How is it that you can play normally with ASUS Armory Crate turned on and the blue screen only appears when exiting the game, so where is your protection against tampering with the game?
- @PiromanXD anyone know when they going to fix this anti cheat people can't play !!!!!! my PC restarts after quitting game and also every time i join they is allways someone cheat can't deal with this anymore!!!!!!
@Madara_skullUnfortunately, I doubt they will do anything because only a small percentage of players struggle with this problem. I am very curious whether if this problem affected most players, would they also be told to wait for any contact for 7 months and the only thing they did after that time was to convince the players that it was their fault because they use the ASUS Armory Crate program, which most of them need? to control cooling in your PC. Instead of just admitting that they messed up by releasing updates to their ridiculous EA Anti Cheat. As a long-time fan of the BF series, I bought the game before its premiere in the elite edition and this is how they repay their customers. The only thing I regret the most is that I can no longer return it, but I am sure of one thing that I will never invest my money in any product of this company again.
@EA_Leeuw and to anyone who this may concern...LET ME GET THIS RIGHT after 7 plus month this is the response i get not hey we are looking into it...Bruh let me make this clear....my waterpump my led ek lights my pc lights my thor psu and my fans--- ALL RUN OFF OF ASUS ARMOUR CRATE!!! you soo called anti-cheat is a P O S. i have all right now call it because the following programs dont not send me to BSOD punkbuster for (bf3 bf4), Easy Anti-cheat, valves anti-cheat software, RICOCHET Anti-Cheat™ that works the same way as EA anti-cheat does. none of those programs have BSOD. look buttom line if you dont want to look into just tell us. i get AAA gaming companys are sucking right now but damn this is a new low. btw i am on my laptop that a ASUS G713QR that runs armour crate it has to run it for me to have the overclock CPU overclock GPU fan control and other things just to make sure you understand what the hell you are talking about i will leave a picture. I JUST DONT UNDERSTAND EA ANYMORE UNINSTALL A IMPORTANT PIECE OF SOFTWARE....BTW I CANT CHEAT WITH ASUS SOFTWARE WHO THE HELL CAME UP WITH THAT LAME AWNSER
PS. YES I AM MAD AS HELL BECAUSE IT THE LAMEST AWNSER EVER IT LIKE TELLING SOMEONE TO UNINSTALL NVIDIA GRAPHIC DRIVER OR UNINSTALL EA APP THAT HOW DUMB THAT HONESTLY SOUNDS.....FIX THE DAMN ISSUE IS THAT SOO HARD TO DO NOW A DAYS WHY IS IT AAA GAMES SUCKS SO MUCH RIGHT NOW AND INDS ARE GETTING BETTER I MEAN HELLDIVERS 2 MAKE YOU LOOK SOO BAD. <---- ******LEAVE IT LIKE THIS PLEASE LAST TIME IT GOT EDITED*****
The fact that Asus software is blocked by EA Anti Cheat and that we should uninstall all of it was put into the thread by the German community manager
We're just as shocked about it, it's probably just that the players who make up this group are too small and EA just doesn't care
@HuxleyOi69 still if you dont know why it happening just say so and say that the correct team is looking into the matter and will have a timely fix NOT 7 PLUS MONTHS LATER..there no excause for a company that employs 1000 of empolyees to not have this in a timely fix again look at helldrivers took them 2 days to turn away to fix something that was super unpopluar...a small studio making AAA studios look like trash. they are making EA, xbox studios, Ubisoft, all of them making them look out of touch with reality of what real gamers want. i mean look at palworld to...no live service and they sold millions
- EA_Leeuw
@NCmannen wrote:
I am playing Battlefield 5...
Hi @NCmannen, this is the forum for Battlefield 2042. If you're having issues with Battlefield V, I would recommend posting it on that forum otherwise this can be seen as going off-topic as per the forum guidelines.
Thanks.
- @EA_Leeuw think you find or tell us solution for all this problem .poeple can't play! is better then bal bla ......
@Madara_skull lets just face it EA care more about the buttom dollar then us Gamers who want to enjoy really good game. The Gold years of EA have come and gone.
fitting how i feel like EA has become like Gondor The old wisdom borne out of the west was forsaken. Kings made tombs more splendid than the houses of the living, and counted the old names of their descent dearer than the names of their sons. Childless lords sat in aged halls musing on heraldry, or in high, cold towers asking questions of the stars. And so the people of Gondor fell into ruin
Again, I and many others can no longer control their hardware without the Asus Armory Crate driver/software. Water cooling, mouse, sound, LED lights, temperature/flow sensors, motherboard display, overclocking etc. will not work anymore. We need these drivers/software, otherwise we can't play, please finally fix this after over 7 months. It worked before the new AntiCheat, that's how we bought the game, please no more excuses, fix it finally.
I will try to inform Asus about it, but they won't be able to do anything, they don't know what should be manipulable in their drivers/software lol. Especially since you have blocked the entire software, how could Asus do anything now?
And there are far more people with this problem, the internet is full. I can look up all the links and post them here. Here in EA forums (German/English) there are enough people with this problem. On Steam and other gamer/hardware forums people are affected. Asus is not a cheap product, they advertise gamer hardware and are represented worldwide.
If you didn't need the drivers/software from Asus, we wouldn't all be complaining, but we need them to control our hardware properly.
Highly disappointed that this issue still has not been resolved. At this point I'm going to request a refund over the state of the game. All because some of your player base uses ASUS motherboards and you're too lazy to find the root cause of the issue.
