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Re: Can't buy Battlefield Coins

Hello,

I'm having the same issue, on Xbox Series X

"Purchase Failed error code: 18:2501P:1P:300P:-2147023174U"

It has been this way since launch. Please advise, thank you.

6 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago

    @illdefined  Could you try to power cycle the console and see if that helps. 

     

    How to power cycle: 

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
    3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
    4. Plug the console power cable back in.
    5. Press the Xbox button on your console to turn it on.

    Thanks!

     

    /Atic 

  • Purchase Failed error code: 18:2501P:1P:300P:-2147023174U" How can i fix it on pc??? Your previous advice is useless for pc

  • viziur_bot's avatar
    viziur_bot
    3 years ago

    Same problem, can't buy battle pass or coins. Orign overlay enablened, game buyed in steam.

  • scorpy1981's avatar
    scorpy1981
    3 years ago

    If you bought the game on steam you can buy coins trough origin.

  • VidarCRC's avatar
    VidarCRC
    3 years ago
    @scorpy1981 Sorry. Where? I can't find them over there and the game keeps giving me an error so I can't from there.

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