Re: Cause of crashing PC found: Adrenalin 21.11.3 Optional driver

@EA_Barry Crashes are back.

This time I tried everything that was mentioned here: update chipset drivers, game integrity, even windows safe mode, nothing helped.

Until I deceided to try to play on my 1080p monitor: problem solved!

So this means that on my 1440p 144 Hz monitor my system tries to keep up, but eventually can't and hard crashes (Like beyond BSOD => black screen and white noise)

There is no warning, no crash report and this is what more people are seeing from what I read here.

At least I would expect that the default values after system detection could be set so there are no hard crashes, or advise to play on 1080p, or 1440p with lower settings which is not the case.

Could you please look into this matter, I added my dxdiag so you can check my specs, note that my 1080p monitor is not in there since it was off when I did dxdiag.

I'm also having the crash back to desktop, the newest Radeon drivers seem to make it worse.

This is my computer specs:

Ryzen 9 5900x cpu

32gb ddr4 3200

WD Black 1tb ssd m.2

Asus Tuf Radeon 6900xt 12gb vram

Asus Tuf x570-pro MB

Windows 10

Internet speed 965mps down and 978mps up

Resize Bar Enabled

Have you tried the Radeon™ Pro Software for Enterprise driver? This seemed to work a little better than the other drivers, but still crashes back to the desktop for me.

@blackmirrorops your right, 1080p seems to be working. Is this a Radeon needed fix or dice?

I think both togheter as always, If you ask me something in the game starts pulling on our systems, which seem to try to keep up until they can't anymore and they completely crash.

The crashes I am getting are the ones you would expect from overclocking and some serious overclocking like black screen and white noise.

I just tried the automatic undervolting feature in the AMD software, that is now officially also a crash reason: just crashed in 1080p too.

Now I am gonna try to shut the radeon software down and try again.

Hello again @EA_Barry,

I've found the culprit : It's the memory on my gigabyte RX5700XT that runs way too hot => this explains why it is taking longer under lower settings too reach critical temperatures + also why it's better on 1080p.

I konw because I've let CPUID run along while I was playing on my second screen and actually witnessed the temps on the memory steadily moving up, until 92 °C and that was not the end.

They continued to go up, so that explains everything => more load = higher temps and also quicker higher temps => until maximum and than you get a hard crash.

So I will be looking for a solution to that.

Thanks anyway and hope this helps.

Check your temps with CPUID HW monitor, it's free => let it run, start BF2042 and push the windows key to check temps while playing.

I would not be surprised that memory is running too hot too.

I'll look into extra cooling

Ok I got my system to stop crashing. I installed the driver without the software, so I don't have any of the radeon software running. I used the radeon removal tool to pull out the old driver. Then went and downloaded the latest drive from amd. I started the install and let it unpack everything to my c drive. Then it will pop up asking you to install the radeon software and give the option for a fresh install. I cancel at this point, then in device manager under display adapters I right click and hit update driver. I had it to look the the amd folder on the c drive for the driver, then your done.  No more crashing seems to work better in every game now, even got a jump in benchmark score. Give it a try and see if it works for you too

Fully resolved for me with extra cooling!!

It was the memory on my RX 5700 XT that ran too hot, I''ve put an extra ventilator on my sidepanel blowing in right on my videocard+ 1 extra on the bottom plate blowing out

I think a lot of crashes are caused by this and the problem is that you don't get a warning it just crashes to black screen.

thats the thing i never crashed ever it jus randomly deleted radeon software and then i had to go thru a mission jus to download it