Forum Discussion

Re: Computer Rebooting When Launching Battlefield 2042

@The_Tibber 

It's not a power issue. It's something wrong specifically with 2042. 

I have attached performance logs of a few games. All of them are run at around 4 minutes. 2042 is without PBO and with the 98% modification in Window's power settings. All the rest are at 100% with PBO enabled. All are also done on the 21.11.3 drivers released today with support for Halo beta and fixes some crashes on 6900xt in 2042. I have a 5700xt however. 

2042 is 1080p; medium.

Vanguard is 4K with FSR; high

Horizon and Infinite both 4K no FSR; high. 

The biggest difference here is RAM usage for 2042 which never stops increasing unlike other titles where it hits a certain point and appears to "clean" itself before ramping back up again. 

2042 actually uses the least power between these titles - probably due to PBO being off alongside a Windows power limit. 

The 8gb recommended RAM on the store listing appears to be awfully inaccurate considering I'm playing at 1080p and it starts the game with almost 13gbs of ram used. 

Even with PBO on, the CPU frequency remains about the same, but the CPU voltage increases by almost .5. 

As you can see, Vanguard is the highest use case by far here - which mind you, it literally NEVER crashes, let alone force restarts my PC. 

  • God thats a lot of numbers lol.

    But yeah if that is the case why do you think replacing a PSU for one user has worked and capping CPU performance in windows has worked for another?

    Im not saying your logs are wrong but something is fixing the issue by reducing the load or replacing the PSU.

    Not to mention what your effectively saying is a piece of software causing a hardware reset with no BSOD or error code.

    That does not happen unless your heavily modifying the hardware through overclocking or there is a hardware issue and even then there is a sign of fault before it happens.

    I know that different games are the best stress test as they stress your system in various ways, but BF 2042 seems to hit on something for a few specific users here with various setups, its not like its hardware specific that one type of motherboard or CPU is causing the issue or we would have seen some consistency.

    I gotta ask: how old is your PSU?

  • m1k3ol's avatar
    m1k3ol
    Hero
    4 years ago
    @BugsyGL It's not the ram usage, if that's what you're suspecting

    I don't recall if it was since BF1 or BFV, but the game uses (normally, not faulty) more ram the more ram you have in your system

    If you physically only have 8gb, it will use less than if you have 32gb or even 64gb installed, this is by the engine

    Power used by the PSU is vastly different from BF4 than BFV or 2042, I'm not implying this is specifically your issue right now, but it is for a lot of users, since sadly tons of users are either unlucky by which PSU they got (as the example above of having to use 3 different ones), or always leave the PSU as an afterthought spending the least possible on such a critical component

    Why do we suspect it's PSUs and not the game?
    You can tell that from the error itself

    A software issue, even if critical or fatal error, behaves differently, a rig just outright turning off and then restarting is what happens when the motherboard detects a power failure

    Something I did once was changing my bios settings and selected for the PC to remain off after one of those failures, maybe you can try it, if your PC tirns off and doesn't restart, it's a dead giveaway you have a hardware issue
  • BugsyGL's avatar
    BugsyGL
    4 years ago

    @The_Tibber 

    Yeah logs are fun! 😂 I'm not sure why replacing a PSU worked for someone compared to capping CPU performance for another. This is why I believe it's an issue with 2042 itself, those things could be coincidence if it isn't widespread, ya know? Obviously low chance, but still a possibility! 

    We have seen software cause damage to hardware already with New World exposing cheap components. Not saying that is the case here, but it has happened. 

    I didn't mention that in the beta, I was able to run at 1440p, medium no problem for 3 hours (that's as long as I played it to get a taste). 

    So something between the beta and the full release has done something that prevents me from running it stable. 


    My PSU is only 6 months old, if that and it's a Seasonic Focus 850; which are very good PSUs. 

    I'm still stuck on the RAM issue because it's weird how the RAM just ramps up continually but never stops eating the available capacity. 

    I might try a log running for as long the PC crashes to see how that looks. 

    Just for fun I installed BF:V last night, and I can run that at 4K high no problem - I do it on DX11 though because DX12 has a weird bug for me where I HAVE to alt+f4 the game to close it. 

  • @m1k3ol 

    It could be the PSU for some and not others. I have 16gbs of ram. 

    BFV runs fine at 4K high, BF1 ran just fine at 1080P max ( didn't play at 4K when this was out) .

    2042 beta ran fine at 1440p medium with 0 crashes, and now I'm stuck running it at 1080p low for the best chance at having it crash as little as possible. 

    My PSU is totally fine, and my bios is already set to keep the PC off during power loss - but it always restarts every time the game crashes. 

    I would believe it could be the PSU had I not run logs on other titles that are clearly demanding far more power than 2042 does; thus an issue with 2042 itself and how it runs. 

    I can only theory-craft but the game runs most stable at 98% CPU limit in Windows settings which disables PBO; which further disables the automatic over-volting. There is something there in the voltage that 2042 doesn't like that's changed from the beta to the release now. 

    From reading threads and scouring the internet, it does appear this issue mostly happens to the newer Ryzen CPUs and a select few Intel chips that also have turbo clocking built in. 

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