Forum Discussion

13 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Thanks for posting that @WaitDontSh00t.

    Some things to consider:

    - update your NVIDIA graphics drivers

    - use just 1 monitor while troubleshooting

    - resolve the crashes of Aac3572MbHal_x86.exe (an ASUS executable). This has caused issues with others, as you can see in this post. I'm fairly confident this is your issue, as you will see at the bottom of that report that this file has crashed multiple times.

  • WaitDontSh00t's avatar
    WaitDontSh00t
    Rising Vanguard
    2 years ago

    Sorry for the delayed response, work has been crazy.

    I'm still unfortunately having issues and BSODS when trying to play. I've followed your advice as well. 

    Any other possible tips? Sucks i haven't been able to play!

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    You resolved all the issues in the Diagnostics section of the DXDIAG report?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    What did you do to stop the crashes with Aac3572MbHal_x86.exe?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Yeah, that is certainly one way to take care of that.

    If you google that executable name, you will see some other fixes that suggest there may be someone about your system components that needs to be some corrected. There's some weird stuff out there like cables not being seeded correctly. Nonetheless, I encourage you to give them a look and see if they resolve your issue.

    This one is a stretch...

    I have that same AIO and recall it crashing my system at one point because firmware was not up to date. You may want to ensure that's up to date and then uninstall iCUE (at least for troubleshooting). FWIW I only used iCUE to initially configure the cooler and fans and haven't used it for over 6 months now.

  • WaitDontSh00t's avatar
    WaitDontSh00t
    Rising Vanguard
    2 years ago

    Everything is plugged in correctly and still only BF2042 is giving me this issue.

    I tried uninstalling iCue, but still having the problem unfortunately.

    This was the last crash:

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80131cd377c
    P4: ffff870eb1566cb0
    P5: 0
    P6: 10_0_22621
    P7: 0_0
    P8: 768_1
    P9:
    P10:

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago

    @WaitDontSh00t   Hmm bluescreen error.
    This is hard to tell , unless ya do a detailed error/issue research.
    It can be hardware , fault cfg , broken, to hot ect ect ect.
    It can also be software that causing issues , broken / faulty windows !

    You could do a CHKDSK C: /F /R <-- it need to do a reboot . and will scan system before windows will boot (select Y).
    It will scan for drive errors and try to fix it, or even exclude bad clusters from drive
    This scan will take a lot of time, depends on the Drive size and Files/Folder at drive.

    Press Windows key + 'R' ,typ CMD, Press and hold down CTRL + SHIFT  ,then press ENTER.
    When User Account Control shows up, click Yes.
    Command prompt windows willl open,now enter the command:

    CHKDSK C: /F /R

    Update us !

  • WaitDontSh00t's avatar
    WaitDontSh00t
    Rising Vanguard
    2 years ago

    I'll give that a shot too..

    Did a sfc scan, and everything was fine. This is a completely new install of windows on a new drive too. Temps are all low/normal. So strange...!

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago

    Ya sure memory isnt faulty some how ?
    Wich memory banks did ya populate with memory sticks ?
    Is memory compatible with CPU ? (IN QVL ?)
    Ya sure there is now power issue ? Run HWINFO64 and check power / volt / watt / Mhz !

    Update us when ya did CHKDSK also.

    PS didnt cfg BIOS some how ?
    Else reset bios (load optimized defaults) , hard reset is by connecting 2 pins at motherboard , check manual for CLR CMOS pins !

  • WaitDontSh00t's avatar
    WaitDontSh00t
    Rising Vanguard
    2 years ago

    Performed a chkdsk, it corrected any errors / problems. 

    All memory banks are used, no other issues with them. 

    Last crash was this:

    0xA(0x7FFFFFFF0000, 0x2, 0x0, 0xFFFFF8024F27078C)

    IRQL NOT LESS OR EQUAL

    This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.

    Also seeing ntoskrnl.exe in the crash file

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    @WaitDontSh00t wrote:

    This is a software bug.


    All indications are that you have an issue with your hardware or associated drivers, which, to your point, is software.

    Some games simply leverage certain hardware in a way others do not. This is how PC-based games behave. I've had to resolve multiple hardware issues myself because "just this game is having a problem".

    Some of the posts I saw regarding your issues in Diagnostics section of DXDIAG support your having hardware issues. I suggest your google "Aac3572MbHal_x86.exe" and work thru some of the solutions, besides removing the Aura software.

Featured Places