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Re: DirectX DXGI Error Device Removed - Battlefield

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14 Replies

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @Akasja  please do this:
    Memory+Motherboard+bios check part specs

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Now enter this command:

    wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

    At youre C: drive there is now a file called mb_mem_bios_info.txt post this file please !!!
    Thanks.

    the bolded line is just 1 command, copy and paste all !

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @Akasja   before ya did update bios to 2204, have ya downloaded and installed
    “Before BIOS update, please download Intel ME update tool from ASUS support site, and update ME firmware to Version 16.1.25.2020 to ensure optimized system settings.”

    Also do a cmos reset , to make sure bios is loaded correctly as soon ya turn on youre system !

    When cmos is reset , go into bios and load optimized defaulst.
    Remember , any overclock done in bios and customization will be reset !
    When problem isnt solve, try to connect drives 1 by 1 to test if an sata port/drive is causing any issues !!!

    update us please !

    (memory sticked in ports a2 and b2 ??)

  • Akasja's avatar
    Akasja
    3 years ago
    @Rokebo73 thanks for coming back to me so quickly

    Where are you getting this from - "“Before BIOS update, please download Intel ME update tool from ASUS support site, and update ME firmware to Version 16.1.25.2020 to ensure optimized system settings.”"

    As you can tell, I've not done that. Any links or suggestions on how to do that much appreciated
  • Akasja's avatar
    Akasja
    3 years ago

    so turned out I didnt have ME installed - now installed it and ran the update tool.

    about to do a CMOS reset - need to google it to see how to do it! lol

    What are you pointing out about the memory sticks?

  • Akasja's avatar
    Akasja
    3 years ago
    @Rokebo73 cmos reset complete and bios loaded optimised defaults.

    Issue still happening.

    Will disconnect drives and test
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @Akasja ok, , test each drive seperate, maybe its and faulty drive or even a faulkty SATA PORT !
    test and find youre issue , keep us up to date !
  • Akasja's avatar
    Akasja
    3 years ago

    yes - no fix

    did a clean install of win11 and the game and same happens, both 2043 and BF1

    I'm at a complete loss

  • @Akasja Same problem here bro - with Lenovo Legion 5 2060 laptop. Did everything with technical guys, NVIDIA support, and much more knowledgeable people, yet we couldn't fix it and crashed every time. Moreover, I get this crash every other game. Like, some of them crash suddenly without any error and some of them give Unitiy crash(Fortnite), In the end, my hunger for games rises and I feel like s*it. Just yesterday, after calling the technicians of Lenovo, they told me to send the laptop in case of any hardware problem. Ofc this may charge me a lot bcs they suspend the motherboard.
    So, how's your PC? Were you able to find any solutions?
  • Akasja's avatar
    Akasja
    2 years ago

    Only solution was replacing the card apparently - once i had sent the machine back i was told there was a fault they couldnt diagnose and i needed a new card

    not what i wanted to hear!

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