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19 Replies

  • Dax011SRB's avatar
    Dax011SRB
    2 years ago
    I already tried that and the problem persists. But, I found that when I close/exit Nvidia experience, the issue stops, so I think that issue comes from Nvidia primarily. But anyway it still happens in EA games only so it is somehow an issue on your side too.
  • Dax011SRB's avatar
    Dax011SRB
    2 years ago
    @EA_Leeuw One correction, after few hours of testing, game still crashes even with NVIDIA experience turned off, so it's definitely a problem with EA games, in my case particularly Battlefield 2042.
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @Dax011SRB, gotcha.

    Are you also sure that the game uses your dedicated GPU, rather than your CPU graphics? You can change these settings in the Nvidia control panel.
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @Dax011SRB, can you check if you can set your GPU to run for everything and see if you still crash with the same error?
  • Seucaj's avatar
    Seucaj
    2 years ago

    Before i had the problem randomly but now i have this crash everytime when i launch BF and it happens on the main menu. I can't even more start one game.

    I don't have problem with my hardware, 0 problem with OCCT.

    I didn't have problem before.

    I think it occured since one week with update 5.0.1

    Thank you for pay attention to your community.

  • Seucaj's avatar
    Seucaj
    2 years ago

    Since i reinstall the game i don't have directx error anymore and the performance are really better.

    I cleared cache of EAapp after reinstalling.

  • Seucaj's avatar
    Seucaj
    2 years ago

    Have you delete all folder of the game after uninstall ?

    In your document library ?

    You can try also to :

    - Disable Nvidia Reflex

    - Disable Hardware acceleration Scheduling on windows 10-11 : System > Display > Graphics Settings  "Hardware-Accelerated GPU Scheduling

    - Clear Cache EA APP

    - Disable all overlay, steam and EAapp

    - Disable all no microsoft services in "msconfig" except EABackgroundService and SteamClient Service.

    Hope that can help you.

  • Seucaj's avatar
    Seucaj
    2 years ago

    And you can try to reinstall your nvidia driver with ddu uninstaller.

  • Dax011SRB's avatar
    Dax011SRB
    2 years ago
    @Seucaj I also work on this computer and I can't disable everything. To rephrase, I will not dedicate a whole computer to just one heavily bugged and unplayable disaster of a game. Uninstalled together with EA app, it's Diablo 4 season these days anyway... 🙂

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