Re: EA Anti-Cheat crashing game

Doing the clean boot stops the EA launcher from starting (pic: cleanboot.jpg)

I tried doing it with the EAAntiCheatService and EABackgroundService enabled and get a slightly different splash error (pic: cleanboot_with_easervices.jpg)

I just got the bluescreen error again when trying to launch the game.

Error: KMODE_EXCEPTION_NOT_HANDLED (1e)

File: eaanticheat.sys

Try this.

Updating ea anticheat.

"https://help.ea.com/es/help/pc/ea-anticheat/#install"

did you manage to solve it? i've the same problem with fc25

My issue ended up being my CPU. I made a support ticket with Intel and they sent me a replacement CPU. No issues since the replacement was installed.

Your PC caused anti-cheat to crash? I have 7800x3d and it just happened to me. Got a full crash plus reset with BSOD in event viewer. 

I was having the problem with problem with pretty much any any cheat that is kernel-level, not just EAs. So, Riot's Vanguard, Easy Anti-Cheat, CoD's Riochet, etc. I spent a few weeks looking into it and it seems the memory in my computer was getting corrupted by the cpu and then the anti-cheat was bluescreening because of it.

How did you figure that out? I am having an issue where sometimes my computer doesn't turn off after shutting down. It happens randomly, and sometimes, it shuts down and turns off fine.I even had a ram stick die in my PC middle of September. The ram was replaced and the PC was fine for a couple months and now the issue is back again. Maybe I am having the same issue? How would I test for that? Would windows memory diagnostic tell me anything?

@ryan_lever HCI MemTest is the best memory tester I've used. It helped me track down memory corruption errors on my PC.

You can scan memory faster by launching a bunch of MemTest windows.

For example launch 8 MemTest windows and have each window test 2GB of memory.

8 x 2 = 16GB of RAM being scanned.

Check CPU usage in Windows Task Manager (alt + ctrl + del). Keep launching MemTest windows until 90% of the CPU is being used.

If it takes 12 MemTest windows for 90% CPU usage. Then divide how much RAM you have by 12.

For example, if you have 16GB of RAM then divide that by 12 MemTest windows.

16 ÷ 12 = 1.33333 GB to test for each MemTest window.

1.33333 GB x 12 = 16GB

https://hcidesign.com/memtest/

Let it test to 100%

1GB = 1,024MB

Have you been able to solve it? I installed my first AM5 motherboard with 7800x3D yesterday and now I have the same problem. That's interesting though, I could play the game yesterday evening shortly after first boot. Then I slept, and today I get those annoying Crash Report Handler windows with a link to EA Help page which does not exist.