Forum Discussion

Re: EA Anti-Cheat crashing game

@Kantong Make sure EA APP (game launcher) is not booting with windows (also not the background services ect ect).
Launch ea app as an administrator (right click EA app shortcut).
Uninstall ea anticheat , then repair game and check if this solves your issue.
Keep us uptodate please !

Cheers

PS reboot may be required, make sure ya launch ea app is administrator after reboot.

10 Replies

  • @Rokebo73 I already have the ea app set to not launch with windows.
    ea app as administrator makes no difference
    i've already tried uninstalling ea anticheat and repaired the game as per my first post.
  • I just got the bluescreen error again when trying to launch the game.

    Error: KMODE_EXCEPTION_NOT_HANDLED (1e)

    File: eaanticheat.sys

  • Kantong's avatar
    Kantong
    6 months ago

    My issue ended up being my CPU. I made a support ticket with Intel and they sent me a replacement CPU. No issues since the replacement was installed.

  • Your PC caused anti-cheat to crash? I have 7800x3d and it just happened to me. Got a full crash plus reset with BSOD in event viewer. 

  • Kantong's avatar
    Kantong
    6 months ago

    I was having the problem with problem with pretty much any any cheat that is kernel-level, not just EAs. So, Riot's Vanguard, Easy Anti-Cheat, CoD's Riochet, etc. I spent a few weeks looking into it and it seems the memory in my computer was getting corrupted by the cpu and then the anti-cheat was bluescreening because of it.

  • How did you figure that out? I am having an issue where sometimes my computer doesn't turn off after shutting down. It happens randomly, and sometimes, it shuts down and turns off fine.I even had a ram stick die in my PC middle of September. The ram was replaced and the PC was fine for a couple months and now the issue is back again. Maybe I am having the same issue? How would I test for that? Would windows memory diagnostic tell me anything?

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    6 months ago

    @ryan_lever HCI MemTest is the best memory tester I've used. It helped me track down memory corruption errors on my PC.


    You can scan memory faster by launching a bunch of MemTest windows.

    For example launch 8 MemTest windows and have each window test 2GB of memory.

    8 x 2 = 16GB of RAM being scanned.

    Check CPU usage in Windows Task Manager (alt + ctrl + del). Keep launching MemTest windows until 90% of the CPU is being used.

    If it takes 12 MemTest windows for 90% CPU usage. Then divide how much RAM you have by 12.

    For example, if you have 16GB of RAM then divide that by 12 MemTest windows.

    16 ÷ 12 = 1.33333 GB to test for each MemTest window.

    1.33333 GB x 12 = 16GB

    https://hcidesign.com/memtest/

    Let it test to 100%

    1GB = 1,024MB

  • ufubo's avatar
    ufubo
    5 months ago

    Have you been able to solve it? I installed my first AM5 motherboard with 7800x3D yesterday and now I have the same problem. That's interesting though, I could play the game yesterday evening shortly after first boot. Then I slept, and today I get those annoying Crash Report Handler windows with a link to EA Help page which does not exist. 

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