Re: ERROR CODE 1:3300J:15021:-8917511980:OB

Hey @evobishi,

We are sorry to hear that you're experiencing connection issues.

We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection.

Try these steps first to see if they help you stay connected while you’re playing:

Basic: http://x.ea.com/ea/basic-connection-ts

Advanced: http://x.ea.com/ea/advanced-connection-ts

Our number one tip is to hardwire your console to your router. Hardwiring is the best way to have the most stable connection.

Please follow the link(s) below to perform platform-specific troubleshooting: 

• PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
• PlayStation: https://www.playstation.com/support/connectivity/
• Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).