EA_Leeuw
Community Manager
Community ManagerRe: Failed to start the game (2)
@Tylerr_Sama, and you get the exact same error?
@Birchell7610, you also get the exact same error with Webroot not installed on your PC?
Forum Discussion
9 Replies
Yeah (Failed to start the game 🏈 )
- EA_Leeuw@Tylerr_Sama, can you post a fullscreen screenshot of the issue happening when you perform a clean boot?
@EA_Leeuw I have the same error. The game was working fine until the last week. I have Win 11 with Windows Defender (no 3rd party AV) with all updates.
I tied everything that I could find:
- Running BF2042 repair in Origin
- Clean boot
- Disable UAC
- EAC Service repair utility (EasyAntiCheat_Setup.exe)
- EAC Game Errors Solution Guide
- EAC Service update - EAC have v5.0 there and BF2042 includes v4.0
- Windows System File Checker / Deployment Image Servicing
- Running Origin, EAC, and BF2042 as Administrator
- Uninstalling and installing back the latest Nvidia drivers and Nvidia Experience
- Uninstalling and installing back Origin
- Uninstalling and installing back BF2042
- Disabling Real-time and Tampering protection in Windows Defender
- Other fixes
Nothing helped.
My DxDiag and screenshots are attached.
A couple of observations:
- When EAC is launched it always shows 2 EAC splash screens appearing one after another and staying on together (see screenshots)
- While I was re-downloading BF2042, when it was partially playable - it worked! I started it and played a round with bots. After this I exited the game, it finished downloading and stoped working again.
All ideas exhausted, need help
here it is
@EA_Leeuw, I solved the problem with BF/EAC not starting.
In DxDiag, I noticed that the app at fault is nvcontainer.exe.
It turned out to be NVidia Container from NVidia Control Panel.
When I tried to open it, it was not responding, so I uninstalled it and re-installed it from Microsoft App Store.
And... it fixed the problem, and I can play BF2042!
- @EA_Leeuw I'm not too keen on taking the time and going through the hassle of uninstalling Webroot. Maybe if I get desperate enough.
- EA_Leeuw@Tylerr_Sama, ty! It could be that you're having the same issue as @YLD_fox mentions: https://answers.ea.com/t5/Technical-Issues/Failed-to-start-the-game-2/m-p/11111944/highlight/true#M17985
Would you be able to check this maybe? - so i may have found a work around.....? i downloaded (avg) antivirus "just the .exe for install.... i clicked the installation and than ran bf2042 and it started right up lol..... i canceled the install and it failed to start again . get the install from avg website and try as a work around. just launch the avg installer and do nothing with it. leave the installer open and launce the game. lemme know if it worked. also i was drunk off my * finding this.. confirmed by sober me....launched game it failed... relaunched the game using the same method and it ran... maybe a fluke worth a try tho.... i also use webroot.. didnt have to shut it down or uninstall/ install anything.
