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Rokebo73's avatar
Rokebo73
Seasoned Ace
1 year ago

Re: Game closes after 5 minutes, ea anti cheat error in system log.

@bluestKatze Please do a cleanboot and then do this again:

ps do this:

Press Wndows key + R, now typ CMD , hold down CTRL+SHIFT button and press ENTER.
In the UAC windows select YES.
Now enter this command



tasklist>C:\serviceslist.txt

At youre C: drive is now a file, serviceslist.txt , post this file please !

Cheers

PS I realy need to see wich processes keep running after a cleanboot, issue could be fanatec virtual software, but im not sure.

12 Replies

  • bluestKatze's avatar
    bluestKatze
    1 year ago

    Oh sorry I didn't realize you meant to do a cleanboot and *then* run that command. Here's the output now.

    Also sorry for the late reply, been busy this week.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    1 year ago

    @bluestKatze  im a little confused, i see some processes that doesnt make sense !
    Is this afresh windows install ?
    Where did ya download this windows (iso ?)
    How did ya start the installation ?
    Do ya use a dual boot (or linux system?) ?


    Cheers

  • bluestKatze's avatar
    bluestKatze
    1 year ago
    @Rokebo73 What about it doesn't make sense?

    It's not a fresh install, I've had this install running for about 2 years. It's from the regular windows 11 iso that microsoft provides.

    I do have a dual boot setup but I hardly use it.
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    1 year ago

    @bluestKatze  If a cleanboot doesnt solve this issues ?
    Did ya check hardware for Temps ? , Mhz ?
    Fresh win install , win 11 23h2 , or wait for win 11 24h2 in October.

    I do see some processes running i never have seen in a windows installation. (or maybe cause win11 22h2 , is some "special" version you use ?).
    And that is after a cleanboot !

    Cheers

    Download windows 11 (no media creator needed.
    https://www.microsoft.com/en-us/software-download/windows11

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    1 year ago

    @bluestKatze   hmm do ya run windows in a linux system?
    this process wslservice.exe is making me wonder why it is running ?!
    Also other named processes that arent familair for me.

    Some processes look from an older version windows (or emulated windows?)

    Are ya running an emulated windows ?
    Are ya sure ya run the latest version windows (not a windows 22h2 10/11 updated to the latest 23h2?)

    I think ya didnt give all the info, what is youre dual boot ? windows and linux ? Or 2x windows or ???
    Details are important.

    Cheers

  • bluestKatze's avatar
    bluestKatze
    1 year ago
    @Rokebo73 Oh, WSL is Windows Subsystem for Linux. It lets me run Linux on Windows, not the other way around. I could try removing it, I hardly ever use it anyways.

    It's 21H2 updated through to the latest 23H2 I think. It's been a long time since I've installed this system.

    I have since uninstalled the dual boot since I never use it and needed the hdd space back, but it was ubuntu mate (linux).
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    1 year ago
    @bluestKatze if i was you , i would reinstall latest iso from microsoft side, clean and fresh install.
    Also make sure ya run the game at a SDD of NVME , not hdd , this could give load issues during game.
    Ya need a faster drive !!

    Cheers
  • bluestKatze's avatar
    bluestKatze
    1 year ago

    That is ridiculous. I shouldn't have to reinstall my entire OS just to play a game when every other game I own works just fine, kernel level anticheat or not. I guess that's 3 games I'll just never play again.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    1 year ago
    @bluestKatze yeah unfortunally this anticheat is picky.
    You could cleanup youre windows , and uninstall files/programs with REVOUNINSTALLER, that kicks ea ac.

    Revouninstaller (if ya select advanced) will delete those files/folders/registrykeys.
    The processes that keep running (after a cleanboot) should be ended.
    Maybe ya could end those with SERVICES.MSC, so they wont boot with windows ?!!

    But a fresh new windows , imakes all fast and clean again.
    And dual boot should still work , even if ya do a fresh install windows.
    Also more anticheat will do this in the future (kernel levvel) to block those tools.

    I hope ya get it fixed.

    Cheers

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