Re: Game crashes when pressing tab during spawn or as soon as I die

@EA_Kenthere's the file

@EA_Kent  here's the file

@thormund96 

Thank you! I appreciate that. 

Looking through the diagnostics you attached, I see that a few Windows processes seem to be crashing. Could you try running the Windows System File Checker to test and see if that makes a difference? If there's a missing or corrupted system file that's connected with the crashes that might do the trick. 

You can find more info on how to run the System File Checker at the Microsoft Support website. Let me know how that goes when you can. Thanks! 

@EA_KentSince patch 3 I haven't experience crashes. However, especially in the first game,in the first minute I suffer from heavy stutters not related to internet lag. But I think this is material for another post

@thormund96 

It only happens at the beginning of the game? It stops happening after a while? 

@EA_Kent 

Yes, after a minute or so it stops stuttering. I've noticed it to be a problem especially when entering mid-game. I'm currently trying to understand if it's due to a recent driver update, which is rebuilding its cache or something like that every time I enter a new map, or if the problem presents itself consistently. In the latter case I'll let you know.

@thormund96 

I appreciate it! 

@EA_Kent 

I can confirm that it's happening recurrently the stuttering. The steps to reproduce it on my system are fairly simple:
1) Open the game (preferably after a reboot, but it should work also without it)
2) Start a round
3) Stutter

My system specifications are:
CPU: Ryzen 3700x
GPU: Radeon RX 6800

Motherboard: MSI B550 Tomahawk

RAM: 32 GB DDR4 @ 3600 MHz

Game disk: SATA SSD 1 TB @ 6 gbps

OS disk: SSD 512 GB NVME M.2 gen 3

PSU: 750W gold certification

Radeon driver version: 21.12.1

Windows version: Windows 10 Education 10.0.19042 Build 19042

I also have a video if you want it, but it's fairly heavy and I'd like to not upload it on Youtube or similar. Is there any way I can send it to you?

EDIT: I was forgetting, both the CPU and GPU are in a stock configuration, no overclock/underclock or overvolting/undervolting are applied.

@thormund96 

Thank you for the update!

Have you been keeping an eye on your hardware usage while this is happening? Are you seeing anything weird with your CPU or GPU usage? 

@EA_Kent

Yes, I always have Afterburner + Rivatuner statistics running on my PC. The CPU seems to always stay around 30-50% usage, while during the initial stuttering the GPU utilization drops significantly, even as low as 5%. After few minutes it ramps up again to 90% or so consistently.

Hi @thormund96, 

Thanks for the update!

Have you checked to see if there are any updates available for your BIOS? A few people recently have mentioned that updating the BIOS has helped with some similar issues. If you're able to give it a shot please let me know how it goes. Thanks!