Re: Game won't start after anti-cheat loading

I always run it as admin. I made sure to put all ".exe" as admin

Hi,

Same problem for me. I test :

- run the game in administrator

- Uninstall/repair the game and easy anticheat

- back to old drivers 

- Execute C:\Program Files\steam\Steamapps\common\Battlefield 2042\bf2042.exe (and bf2042_launcher.exe).

- Delete Bf folder in Program Data

No change.

@metin2grafics @loich17 

Alright,

Could you provide a Dxdiag and a event viewer screenshot showing the errors and warning event codes?

https://tiberiusmoon.github.io/Tibs-Guide-to-Troubleshooting/

Something isn't quite right here and ill need some more info. 🙂

@The_Tibber attached the dxdiag.

I dont have any errors or warning.

I am a sysadmin so i have already check the event viewer and i have nothing. 

I join a screenshot of events (not error) for  EasyAntiCheats. I have other event if you want.

To clarify, i execute BF2042 --> Easy Anticheat pop-up appaear --> BF2042 black windows appaear --> i wait ---> the process is kill and i come back to Origin Launcher (see the attachement)

I have tried essentially everything suggested in the mutliple threads (I am running an R9 5900 (stock) + EVGA 3090, 64GB RAM so it cannot be a hardware issue, everything works fine in BF V or any other game):

-reinstalling/verifying files

-installing on my C:/ drive instead of secondary drive

- running as admin (EAC installer, bf2042.exe and EAC launcher)

- few other steps, such as enforcing verified drivers, reinstalling drivers etc. from a troubleshooting page

I am 99% sure it's some stupid false positive with the anti cheat of course.

I managed to get from basically no errors, to sometimes getting this:

Application popup: BF2042.exe - Application Error : The application was unable to start correctly (0xc0000142). Click OK to close the application.

Curiously sometimes I get a popup with the title "windows explorer" saying "Easy anti cheat untrusted system file (c:windows/system32/combase.dll)

and sometimes I see an EAC generic error linking to the generic troubleshooting page.

** Now I do have to add that I am running the Windows insider/developer preview build, so not the latest stable, I am really hoping that is the case. I've turned off the dev preview so I'll be back to the normal build once it's released as stable.

Alright,

could we check that Battlefield 2042 and EAC is accepted through the firewall?

https://pureinfotech.com/allow-apps-firewall-windows-10/

Be sure to tick public and private since I dunno what network setup you have.

I've disabled everything i could find on windows defender. firewall settings is also disabled.
I've ecountered problems with the real-time scan in defender earlier with Forza so that was the first thing i checked...

BF and EAC is also accepted in firewall

BF2042 is autorised in the firewall (Firewall1) and i have already add  EAC Launcher (Firewall2) but no change.

Okay, lets do a OS file check:

Right click your windows icon and open command prompt (admin)

Type in:

dism.exe /Online /Cleanup-image /Restorehealth

Then hit enter, once done do the same for:

sfc /scannow

Once done restart your PC and check windows updates.

If the scans fail let me know.

It's done :

- dism.exe

- Sfc /scannow (many errors find, see the attachement).

- Reboot

- Make Update (one update Find : Netframework)

- Reboot again

- Launch BF2042

No change.

Okay,

Make sure Origin is closed.

Now navigate to: C:\ProgramData\Origin but this time delete everything but the LocalContent folder.

If you are running the game through steam, clear the download cache.

Restart, then test the game

yes, i m in steam.

Done but same result..

Can I try playing it on EA play?

I have the game on Origin.

Okay,

Im out of ideas at this moment in time, you could reinstall the game just in case the stuff we fixed and updated with the OS has created a more stable base to install the game than it did before.

I will forward this post to other staff if they have any idea's.

@metin2grafics 

Yes thats fine, if it was a Origin issue then that would resolve it technically but we already did stuff to check it wasnt Origin, but heck it cant hurt to try. :P

@The_Tibber 

oh well, never mind... 

I can't see Battlefield 2042 from EA app. I can only see Battlefield 3

Ah its probably cuz its not in a default location and is finding it difficult to locate it. . .
Saying that it gives me an idea to add a suggestion for the app 🤔

I'm nor sure if it was the update, but I have some progress, next error! :D

Error code: 300005 (CreateFile failed with 32.)

GameID: 609 (32bit)
Windows Version: 10.0 (Build 21390)
Error Code: 30005
Process Exit Code: 0h
UUID: 6826ab1d-5710-6e90-bb99-ae4c6893d954
Process list:
aac3572mbhal_x86.exe
acpowernotification.exe
aisuite3.exe
app_updater.exe
applicationframehost.exe
armouryaiofanserver.exe
armourycrate.service.exe
armourycrate.usersessionhelper.exe
armourysocketserver.exe
armouryswagent.exe
armsvc.exe
assysctrlservice.exe
asus_framework.exe
asuscertservice.exe
asusfancontrolservice.exe
asusupdatecheck.exe
atkexcomsvc.exe
audiodg.exe
backgroundtaskhost.exe
bdagent.exe
bdntwrk.exe
bdredline.exe
bdservicehost.exe
bdvpnapp.exe
bdvpnservice.exe
bdwtxag.exe
bf2042.exe
bf2042_launcher.exe
bzbui.exe
bzfilelist.exe
bzserv.exe
cefsharp.browsersubprocess.exe
chrome.exe
cmd.exe
conhost.exe
cortana.exe
csrss.exe
ctfmon.exe
dashost.exe
dbxsvc.exe
dipawaymode.exe
discord.exe
discoverysrv.exe
dllhost.exe
dropbox.exe
dropboxupdate.exe
dwm.exe
epicgameslauncher.exe
epicwebhelper.exe
excel.exe
explorer.exe
firefox.exe
flux.exe
fontdrvhost.exe
foxitreader.exe
foxitreaderconnectedpdfservice.exe
foxitreaderupdater.exe
fsnotifier64.exe
gamemanagerservice.exe
googlecrashhandler.exe
googlecrashhandler64.exe
gystation.exe
heidisql.exe
httpd.exe
hwinfo64.exe
jhi_service.exe
jusched.exe
lightingservice.exe
lms.exe
lsass.exe
mdnsresponder.exe
memory compression
msiafterburner.exe
mspaint.exe
mysqld.exe
nhasusu5svc32.exe
nhasusu5svc64.exe
nhasusu5uilauncher.exe
noisecancelingengine.exe
notepad++.exe
nvcontainer.exe
nvdisplay.container.exe
nvidia web helper.exe
nxclient.bin
nxd.exe
nxnode.bin
nxserver.bin
nxservice64.exe
officeclicktorun.exe
omni-cache-service.exe
omni-discovery-service.exe
omni-system-monitor.exe
origin.exe
originclientservice.exe
originwebhelperservice.exe
ovrredir.exe
ovrserver_x64.exe
ovrservicelauncher.exe
phoenixminer.exe
phpstorm64.exe
pnkbstra.exe
powershell.exe
productagentservice.exe
proxsign.exe
qtwebengineprocess.exe
razer central.exe
razer synapse 3.exe
razer synapse service process.exe
razer synapse service.exe
razercentralservice.exe
registry
rogliveservice.exe
rundll32.exe
runtimebroker.exe
rzchromastreamserver.exe
rzsdkserver.exe
rzsdkservice.exe
searchapp.exe
searchindexer.exe
searchprotocolhost.exe
seccenter.exe
securityhealthservice.exe
securityhealthsystray.exe
services.exe
shellexperiencehost.exe
sihost.exe
skype.exe
slack.exe
smartscreen.exe
smss.exe
spatialaudiolicensesrv.exe
spoolsv.exe
startmenuexperiencehost.exe
steam.exe
steamservice.exe
steamwebhelper.exe
svchost.exe
systemsettings.exe
taskhostw.exe
taskmgr.exe
teamviewer_service.exe
textinputhost.exe
tiworker.exe
tixati.exe
traytipagente.exe
trustedinstaller.exe
unsecapp.exe
updatesrv.exe
usbclientservice.exe
vulnerability.scan.exe
wermgr.exe
wininit.exe
winlogon.exe
wmiprvse.exe
wudfhost.exe
xampp-control.exe
yourphone.exe

I'm not sure who was being refered about firewall, but I am using Bitdefender and I have tried with Firewall and Ransomware remedeiation completely off (considering the other one is blocking access to some files)

I am also having the issue where the EAC opens, then a black screen in the top left corner before crashing.

I am now getting the "Error cod: 300005 (CreateFile failed with 32).

When googling that you get something about "EasyAntiCheat.sys" in the system/32/drivers folder, however I do not have this file?

I copied EasyAntiCheat.sys from C:\Program Files (x86)\EasyAntiCheat to C:\Windows\System32\drivers manually and it didnt work, not even after repairing.

@Maticbwhile I don't have an answer, I concur with your past post about this possibly being EAC having a false positive on a program file that is benign to begin with

I think the combase.dll error is the main giveaway, there's indeed a conflict, the main issue is how to identify the conflicting file?

I sadly don't have an answer to that, the faster possible answer would be to have a fresh win10 install (full, not just file refresh) and don't install anything that is not just the basic drivers like GPU and then test to launch the game

@loich17 

Just had a word with another volunteer, s/he mentioned that it could be a process or app causing the conflict.

Could you do some detective work and disable any background processes or apps that may cause the issue?

They did mention it could be damaged system files or drivers but we have been through that.

I've now done a full chkdsk and sfc scan now, and I'm not getting any errors anymore (the create a file error), the splash screen just goes away, and "BF2042.exe" is running with no cpu usage and no ram, it just runs indefinitely until I kill it.

I also don't understand the missing "EasyAntiCheat.sys" file in system32/drivers, should it install that when I hit repair/install service? Because I'm not getting that.

EDIT: Also side note, I am getting absolutely nothing when launching via steam or origin, the only way to get anything out of it is to launc directly in the install folder via BF2042_launcher.exe