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EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 years ago

Re: I lost my progress in bF 2042

@noahmaddison Are you still playing on the same Gamertag? In order to have been playing Battlefield 2042 your Gamertag should already have been linked to an EA Account.

What may have happened is that you may have unlinked the original EA account that was linked to the gamertag.

Unfortunately this is not an issue we can assist with on the forums, you will need to get in touch with support at EA Help here: https://help.ea.com/en/help-home/

4 Replies

  • noahmaddison's avatar
    noahmaddison
    2 years ago

    Thank you. I have looked further into it and I have released that I already had an ea account linked. I must have created it when I was having issues a few weeks ago. However i cannot unlink my current account. When I click unlink it says I cannot unlink until 2024. Is their any way around this?

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @noahmaddison I am unsure as this isn't something we can help with on the forums. Your best bet would be to get in touch with EA Help at the link I provided above and see if they're able to help with your issue.
  • MiernyHunteR's avatar
    MiernyHunteR
    2 years ago

    Hi. Im having same problem. All progress from BF2024 on Xbox not getting transfer in to game launched on PC via Xbox app, while still using same credentials for both platforms.  

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