Re: Matchmaking Error after 5.1.1 patch (July 18, '23 - All Platforms)

so we have to wait for EA to solve the problem?

@Monster_N01, yep! The teams are looking into it, as per https://twitter.com/BattlefieldComm/status/1681219903473295360.

cant play battlefield 1 or 3 done everything possible not been able to play it for getting into a server issue for months 

cleared this repaired that reinstalled this that and every other bloody thing

now BF2042 the same,  honestly have had just about enough of this companies incompetence 

I genuinely will not buy another BF series game period.   

and ive had 

1942

BF 2

BF2142

BF BC

BF BC2

BF3 

BF4

BF1

BF5

BF2042

is there any option to call them and as for refund ?

i'm sure it will fixed once the timer has expired for the weekly 10 bonus points. 😠

Update: 

The issue has been resolved:

If you are still experiencing the issue, please restart your device and try again.

now it works and in option game version is :

Version: 5.1.0

Code: 18.519.013

Data: 5.047.935

Update stuck, even after several retries. The download just stalled (on a stable 1 Gbps wired connection). Had to run repair twice to get it working. Some days I’m spending way more time troubleshooting and waiting for servers to get back than actually playing. This is barely a beta quality experience.

Still having the issue. Restarted my PC etc. 

After retry, same error. 

Also in all the games, not just Breakthrough that I play. 

@tikumo, this is indeed an issue that we are actively looking into, as it's something that seems to repeat itself every time a patch gets released for PC EA app players. However, this is unrelated to the global matchmaking issues that affected all platforms earlier today.

Please read before performing the 'temporary' (until another patch gets released) solution:
Could you please share the following here in the thread?

EA app Error Report ID

• Please share an EA app Error Report ID here in the thread. Steps can be found here on how to generate this ID.
  
  • If you cannot open the EA app, you can still generate an Error Report ID by following the steps mentioned underneath the section called "I can't open the EA app".

EA app logs

• Please share logs of the EA app, by either creating a .rar file of them and adding them to your post,
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs.

Again, please do this before performing the 'temporary' solution (until another patch gets released).

'Temporary' solution

Thank you.

Hi.

I did as instructed and get stuck in a never ending loop of being asked to update the game. Whats going on? I just want to play some BF2042