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bookmanWV's avatar
bookmanWV
Rising Novice
2 months ago

Losing Connection to EA servers

I've been having an issue where I get disconnected from matches after playing for 5-10 minutes (usually 8 minutes exactly). I've been having the issue for the past 2 years and it has occurred on every Battlefield game I own on my PC (BF4, BF1, BF5, BF2042, BF6). I've tried every solution I could find and haven't had any luck and I was wondering if anyone else is still having this issue or better yet if anyone has found a fix for it. I've tried everything I could find online or think of on my own, except wiping my PC and restarting with a fresh install of windows (I've seen posts where people have tried that and it still didn't work). I've also had three different ISP's and the issue has occurred with all of them. I'll attempt to provide an exhaustive list of everything I've tried, but if anyone has any recommendations or experience with this issue and wants to comment that'd be great. 

Things I've tried in no particular order:

  • Reinstall network drivers (ethernet and WIFI)
  • Reinstall Nvidia drivers and all Intel Drivers
  • Port forwarding
  • Clean install of Steam, EA, and game
  • Allowing anti-cheat and game through firewall
  • Disabling firewall and Virus Scanning
  • Manually updating DNS address (DNS Cache is running)
  • Updating adapter settings to not use Dualband
  • Disabling IPv6
  • Running EA, anti-cheat, steam, and game as Administrator
  • Disabling .NET 3.5 
  • Disabling .NET 4.8
  • Upgrading to Windows 11
  • Downloading the game on different hard-drives
  • Ensuring Secure Boot is on and working
  • Clearing EA and Steam cache consistently
  • Repairing Anti-Cheat and EA App with App Recovery
  • Cleaning out old drivers/programs that are unused
  • Tried Ethernet and WIFI with each ISP (tested disabling the driver for the one I wasn't using as well)
  • Disabling Overlays
  • Enabling Overlays
  • Creating fresh EA and Steam accounts

That's all I can think of right now but if I try new things or remember other things I've tried previously, I will update the thread.

anticheat
bug
crashing
pc

9 Replies

  • Gavello's avatar
    Gavello
    Seasoned Newcomer
    2 months ago

    Exact same issue and it's been driving me up the wall. I thought it was maybe isolated to just BF6 so decided I would grab 2042 and yup same issue. The fact this is still an issue is driving me up the wall.

    It's obvious there is something the Anti-Cheat is not liking on my system. Same network settings on my PS5 worked fine and there was a single day of the Beta where it did work without issues so I'm still not sure what the cause could be.

    Happy to do whatever troubleshooting required but this is ridiculous that it to be an issue.

    Adding on the list of things I've done as well as the above:

    • Removed the old origin app that was still on my system
    • Removed some programs that maybe I thought it could be flagging like Oculus and Python I had on my system
    • Disabled Hyper-V
    • Removed Linux For Windows Subsystem
    • Tried running the game on Cellular (Laggy but it did eventually drop)
  • Gavello's avatar
    Gavello
    Seasoned Newcomer
    2 months ago

    Still having issues further troubleshooting:

    • Removed more random applications from my device
    • Disabled all additional security features under Core Isolation
    • Disabled Windows Firewall (I hate this but sanity check)

    Really trying to avoid a complete windows reinstall just to fix bad anti cheat software.

     

  • NinjaJabari's avatar
    NinjaJabari
    Rising Rookie
    2 months ago

    Same I gave up on  it, trying to find a solution hopefully, a dev or community manager touches on this issue soon it's really been frustrating

  • N_Town_Skillz91's avatar
    N_Town_Skillz91
    New Novice
    2 months ago

    I’m having exactly the same issue. I thought it was my system or my new GPU so did fresh windows install but still does it. Tried most of the above suggestions too, but it’s leading me to believe it’s the new Javelin Anti cheat not liking something. I’ve disabled many things too, and happy to have someone remote in to check it out.. 

    I’m just hoping it doesn’t carry over to BF6 as only grinding BF2042 for the unlocks. 

  • N_Town_Skillz91's avatar
    N_Town_Skillz91
    New Novice
    2 months ago

    I’ll post my event viewer when it happens again. It’s losing connection to EA servers after game hangs. No game crash. Just allows me to reconnect to servers after 20seconds. 

  • bookmanWV's avatar
    bookmanWV
    Rising Novice
    2 months ago

    Weirdly enough, I also had a day during the beta where it worked fine and I had hoped everything was fixed 😢

  • bookmanWV's avatar
    bookmanWV
    Rising Novice
    2 months ago

    I spent a couple days troubleshooting things in the event viewer that seemed like they could be relevant to the issue. I was able to fix a few things and ultimately got to a point where any "warnings" or "errors" I saw didn't seem relevant at all to BF / connecting to BF servers

  • Ataraxis_BE's avatar
    Ataraxis_BE
    Seasoned Newcomer
    23 days ago

    I suddenly started experiencing this issue since a day or three ago on BF5.

    Every time I launch the game and join a server, it will kick me out after a minute or so and then allow me to reconnect to the EA servers immediately. When I rejoin the server, I'll be kicked out a second time. After rejoining once more, I'm usually fine. Until I restart the game.
    At first I figured it must be something to do with my network, even though nothing had changed. Tried WiFi instead of ethernet and eventually cellular, neither helped.

    I've been playing this game a couple of times per week since March without any trouble before this issue popped up.

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