EA_Leeuw
Community Manager
3 years agoRe: Packet loss
Hey @IceMonkey73,
It's unfortunate to hear that you're having connection issues with packet loss.
I would recommend taking a look at our connection troubleshooting steps to see if they can help you determine the cause of the issue:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
- PlayStation: https://connection.support.playstation.com/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Our number one tip is to hardwire your PC or console to your router. Hardwiring is the best way to have the most stable connection.
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).
It's unfortunate to hear that you're having connection issues with packet loss.
I would recommend taking a look at our connection troubleshooting steps to see if they can help you determine the cause of the issue:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
- PlayStation: https://connection.support.playstation.com/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Our number one tip is to hardwire your PC or console to your router. Hardwiring is the best way to have the most stable connection.
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).