Re: S6 - Stuck on Black Screen during Pre or End of Round > Requires Game Restart

Seem like the black screen are happening more often now for some reason..

This whole situation with tens of thousands get the dreaded black screen at the end of a round or rounds seem it has falling on deaf ears !

Are we going to get another update before the weekend like last week??

I agree, it's a complete disregard.

Blackscreen

And here is a picture of the black screen so you know what it looks like

Today I discovered in my case that the reason for these black screens are the Nvidia caches, which are located in (...)\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache\ (screenshot below), if the black screen error occurs, run Windows in safe mode (in normal mode you will not delete it, because they are in use), remove DXCache files and restart your computer. It helped me.

To be clear, we do not delete the DXCACHE folder, because you will cause new problems, you only delete the all files inside (the ones I posted in the screenshot)

After removing the faulty DXCACHE's, Nvidia will create new correct ones while gaming.

Let me know if it helped you too, if so, give me XP

Note :

When loading a map for the first time after this operation, you may experience a slight drop in performance because Nvidia will have to regenerate the cache, the second time & later it will be as usual, in short, the first match will be uncomfortable on every map.

I'm about 10 rounds in with no blackscreen with my latest theory, so I'm throwing it out there in hopes that this works for you guys as well. For me it seems that maybe there were some wires crossed with the BF 2042 cache being in My Documents, and OneDrive automatically trying to sync that folder. I think possibly that OneDrive and Battlefield were attempting to read/write files to this directory at the same time

I paused syncing in the OneDrive application, deleted the cache folder out of My Documents, deleted the folder using the "View Online" option in OneDrive, and re-configured my Sync and backup settings. I have not had a single issue, since.

Another thing that may be worth trying is in the OneDrive settings -> Sync and backup -> Advanced (looks like a link if you scroll to the bottom) -> Excluded file extensions, and add ".PcDx12". I have not tried this yet, but just including as an option.

@J0HN_PIT0N 

It's working for me now, and I've already started the computer three times (I'm talking about full shutdown of the OS, not modified hibernation - quick shutdown of the system). 

In general, I haven't had a black screen for 3 weeks, it only appeared today because I had to restore the system to the state from yesterday, and the Nvidia cache was not up to date with the actual state.

It helped me, that's why I mentioned it. Thanks for the information.

GL

🤔 Mmmm interesting. I will try this tonight.

Thanks sofar.

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@DMGG1994 wrote:

Today I discovered in my case that the reason for these black screens are the Nvidia caches, which are located in (...)\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache\ (screenshot below), if the black screen error occurs, run Windows in safe mode (in normal mode you will not delete it, because they are in use), remove DXCache files and restart your computer. It helped me.

To be clear, we do not delete the DXCACHE folder, because you will cause new problems, you only delete the all files inside (the ones I posted in the screenshot)

After removing the faulty DXCACHE's, Nvidia will create new correct ones while gaming.

Let me know if it helped you too, if so, give me XP

Note :

When loading a map for the first time after this operation, you may experience a slight drop in performance because Nvidia will have to regenerate the cache, the second time & later it will be as usual, in short, the first match will be uncomfortable on every map.

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This rumor has been circulating since this bug started, and has been disproved many times now. Thank you for trying to help, but this is unfortunately not the solution

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@A-Bassive-Moner wrote:

I'm about 10 rounds in with no blackscreen with my latest theory, so I'm throwing it out there in hopes that this works for you guys as well. For me it seems that maybe there were some wires crossed with the BF 2042 cache being in My Documents, and OneDrive automatically trying to sync that folder. I think possibly that OneDrive and Battlefield were attempting to read/write files to this directory at the same time

I paused syncing in the OneDrive application, deleted the cache folder out of My Documents, deleted the folder using the "View Online" option in OneDrive, and re-configured my Sync and backup settings. I have not had a single issue, since.

Another thing that may be worth trying is in the OneDrive settings -> Sync and backup -> Advanced (looks like a link if you scroll to the bottom) -> Excluded file extensions, and add ".PcDx12". I have not tried this yet, but just including as an option.

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I don't even have OneDrive installed on my computer, so that can't be it unfortunately

Here we are at 50 pages of posts complaining about this issue in 4 weeks.

Most people don't bother to troubleshoot and stop playing the game. Some will try the game later to see if the issue is fixed, but most won't.

If DICE were actually communicating with us regularly about what they think the causes are, where they are at in the troubleshooting process, even if it is just to say "we have no idea what is causing this, but these are the things that we have ruled out", then at least we would know that it is a priority and we can help guide them.

There are 7 people in my friend group that play BF2042. All 7 of us have this issue, and I am the only one still putting up with the issue and playing. All of us are long time BF fans, and the rest have resolved to never play another DICE product again.

Hi guys and ladies,

From what i've read on the X battlefield comms update, EA posted news about this matter, we have an update. What struck me the most was that they write that, some of us, some of us have this issue. 

I can tell you EA, that my battlefield friends and we play weekly in a squad, have the same issue with this black screen. They all have different hardware\gpu and or cpu's.

And we are just a small group of players somewhere in Europe.

Some of them already quit playing. Drives them crazy. So no more squad play for me with them.

I don't blaim them, i get it.

It's not about some players.

So EA, Do not downplay the problem.

Don't make it worse and insult our intelligence.

Just listen, be an gentlemen and fix it.

I whish you goodluck EA \ Dice. (sincerely)

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@hexicGrind wrote:

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@A-Bassive-Moner wrote:

I'm about 10 rounds in with no blackscreen with my latest theory, so I'm throwing it out there in hopes that this works for you guys as well. For me it seems that maybe there were some wires crossed with the BF 2042 cache being in My Documents, and OneDrive automatically trying to sync that folder. I think possibly that OneDrive and Battlefield were attempting to read/write files to this directory at the same time

I paused syncing in the OneDrive application, deleted the cache folder out of My Documents, deleted the folder using the "View Online" option in OneDrive, and re-configured my Sync and backup settings. I have not had a single issue, since.

Another thing that may be worth trying is in the OneDrive settings -> Sync and backup -> Advanced (looks like a link if you scroll to the bottom) -> Excluded file extensions, and add ".PcDx12". I have not tried this yet, but just including as an option.

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I don't even have OneDrive installed on my computer, so that can't be it unfortunately

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Ah that is a bummer to hear. I sadly also have to add that it worked for all of about 6 hours and the issue resumed. I still really think it is a cache related issue, but clearing the cache doesn't resolve it for even a single round for me at this point, leading me to think that those 6 hours were purely coincidence. 

Weeks ago, clearing the cache seemed to give me 3 playable games vs just one.  Later I updated Nvidia drivers and then every game crashed, I reverted the driver back to the previous one and maybe got 2 playable games.  Clearing the cache had no effect.  Last week I updated the drivers again using a clean install and got two playable games.  Every game seems to creep closer to a crash - more spinning plus signs, etc.  My point is...it seems random and not tied to clearing the cache, One Drive (which I tried pausing that too), GPU drivers, etc.  I agree with the comments that it acts more like a memory leak than anything else.  I reset my Nvidia graphics settings many times before this, and it did nothing to help, nor made it worse.  Chances are, changing my graphics setting was just random luck and the game will act up again tonight.  I'll reply here either way and state whether or not it continues to crash or not crash. 

Recall in the early stages of BF2042 there was a graphics issue that degraded the visual clarity with each game.  I can't help but wonder if one of the devs tripped over that bugged code again...much worse this time. 

I don't even know why I do this to myself, but the game has gotten worse.  Just had a match where all the vehicle textures didnt load...which is always fun getting killed by an invisible tank or jeep.  None of the new suggestions do much of anything.  Crazy that it's been a month with no end in sight.  

So tonight I changed a few FPS settings in the Nvidia Control Panel and my game crashed after two games.  So I went into Nvidia Experience and moved the slider to the far right which reversed some of the changes I had made in the Control Panel.  No crashes since.  I'd assume like last night I could then move the slider to a more playable position but ran out of time.  Especially odd was that previously I was only using the in-game graphics settings and it crashed worse than anything.

That's all I've got - hope this helps at least one person.