S6 Patch on EA app: Game takes you back to EA app when trying to play
- 2 years ago
Accepting as solution for visibility purposes only.
This thread is for EA app players only.
If you're playing via Steam, please go to this thread.
Hi everyone,
In order for the teams to investigate the issue, we would like to ask you a couple of questions:
Read this first 👇
1. Are you seeing the EA anticheat splash screen fully loading up with a white bar? Or does it not fully load? (See image)2. Please share an EA app Error Report ID with us and share the Error Reporter ID here in the thread.
👉 Using the EA Error Reporter in the EA app 👈
Possible workarounds:
1. Uninstall a program called "CryptoPro" if you have it installed.
I see that a lot of you have this software installed, which seems to be causing issues with Battlefield 2042 and EA anticheat.
2. Make sure that Battlefield 2042 and EA anticheat are excluded from any antivirus software and that it's not blocked by the Windows Exploit Protection or Control Flow guard (CFG).
Open your installed antivirus, antimalware, or firewall blocker and make an exclusion for Battlefield 2042.
In addition to that, turn of Control Flow guard (CFG) for Battlefield 2042 in Windows by following these steps:
- Open your PC Settings,
- Open Windows Security Settings,
- Click on "App & Browser control",
- Click on "Exploit protection settings",
- Click on "Program settings",
- Click on "Add program to customize",
- Click on "Choose exact file path",
- Navigate to where you have installed Battlefield 2042 and click on the 'BF2042.exe' file,
- Click on "Open",
- Scroll down to Control Flow guard (CFG),
- Click on "Override system settings",
- Make sure it's switched to the "Off" position,
- Click on "Apply".
Thanks to @LandoCaIrissiann for sharing these steps. 🙂
Once we have enough information and details, the teams can start their investigation into the issue.
Many thanks in advance!