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  • well this problem has been happening for about 2 weeks now .. it has nothing to do with the current connectivity issue .. just to let you know 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @T_bolt200 I wanted to check if you are still seeing connection issues? If so can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Before the patch he's correct there was problems with the servers in breakthrough. After one game I would get disconnected and would have to join a conquest server after log out and join a breakthrough server in order for it to work. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @EA_Illium I wanted to confirm if this is still happening or how often you might still be running into connection issues?

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