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123 Replies
I'm having the exact same issues! Also in Malaysia and ISP TIME, no issues in season 1 and 2 (initially), couple of days ago I cant login to play. We tried port forwarding, changing dns, reset network, enable upnp and still cannot login to play. I can ONLY play when using VPN connecting to Malaysia/Singapore, but this is not ideal.
My friend already contacting TIME but, they requested BF 2042 IP, when we google around we cant find any public IP for the servers. Dead end here for me.- MentalReaper3 years agoRising Scout
I was beginning to suspect it was an issue with the ISP, in this case TIME.
Day 5 of this going on even after installing the latest update.@EA_Atic can we get some help here with regards to the IP? I've got a fellow Malaysian here having the same issue as I, on the same ISP.
- MentalReaper3 years agoRising Scout
@Niimayy I have contacted TIME and I explained the situation that there is, I assume, a bunch of us using TIME that has the same issue of logging into this game. It would seem there is an issue with the connection. Hopefully they fix it ASAP, but don't keep your hopes up.
- MentalReaper3 years agoRising Scout
@Niimayy found something that we may not like but I have nonetheless forwarded to the people at TIME. To any Malaysians seeking answers, this may be it. Stay tuned.
Also about the tracert request by TIME to the game server is definitely not possible because...
Me too, can play yesterday now after update my game is stuck in 'connecting online services', 'platform is offline'.
I'm convinced that the problem isn't my machine or internet its on EA's servers because no solution works!
15:600P:-7A
15:700P:-7A15:760P:-7A
15:1500P:-7AFrom SEA region as well if it matters!
- EA_Atic3 years ago
DICE Team
Hey everyone @oktnxbai @MentalReaper @fallout512 @Niimayy @MSIEX2
I need some information from you to investigate the issue.
- What platform are you on?
- Time stamp trying to connected to the server (example: GMT +1 - 15:00)
- What country are you in?
- What ISP are you using?
- What is your gamertag?
- What error code are you getting?
Thank you!
/Atic
- @EA_Atic
What platform are you on? PC (from Steam)
Time stamp trying to connected to the server: GMT+8 18:00-Present
What country are you in? Philippines
What ISP are you using? Globe
What is your gamertag? oktnxbai
What error code are you getting? 15:600P:-7A, 15:700P:-7A, 15:760P:-7A, 15:1500P:-7A @EA_Atic
What platform are you on? New EA Origin
Time stamp trying to connected to the server: GMT-6 11:42-Present
What country are you in? Costa Rica
What ISP are you using? FibraEnCasa
What is your gamertag? fallout512
What error code are you getting? 15:600P:-7A, 15:1305P:1302P:1301P:1306P:-7A- MentalReaper3 years agoRising Scout
Hello again, @EA_Atic, the following information as requested:
- What platform are you on? PC (Origin)
- Time stamp trying to connected to the server? GMT +8 2200hrs onwards until 0230hrs the next day since Friday, 9th September
- What country are you in? Malaysia
- What ISP are you using? TIME Fibre
- What is your gamertag? MentalReaper
- What error code are you getting? 15:600P:-7A (mostly), 15:706P:-7A (once so far)
My PC specs are attached as well.
I need some information from you to investigate the issue.
- What platform are you on? PC
- Time stamp trying to connected to the server (example: GMT +1 - 15:00) 10:00 AMish Mountain Time
- What country are you in? USA
- What ISP are you using? Cox
- What is your gamertag? PETA_Extremist
- What error code are you getting? Black Screen
Additional info
My ping escalates to over 5000. Ran a trace and these are the results
Reply from 2607:f8b0:4007:815::200e: time=153ms
Reply from 2607:f8b0:4007:815::200e: time=191ms
Reply from 2607:f8b0:4007:815::200e: time=99ms
Reply from 2607:f8b0:4007:815::200e: time=436ms
Request timed out.
Reply from 2607:f8b0:4007:815::200e: time=148ms
Reply from 2607:f8b0:4007:815::200e: time=96ms
Reply from 2607:f8b0:4007:815::200e: time=78ms
Reply from 2607:f8b0:4007:815::200e: time=51ms
Reply from 2607:f8b0:4007:815::200e: time=154ms
Reply from 2607:f8b0:4007:815::200e: time=213ms
Reply from 2607:f8b0:4007:815::200e: time=249ms
Reply from 2607:f8b0:4007:815::200e: time=112ms
Reply from 2607:f8b0:4007:815::200e: time=27ms
Reply from 2607:f8b0:4007:815::200e: time=102ms
Reply from 2607:f8b0:4007:815::200e: time=92ms
Reply from 2607:f8b0:4007:815::200e: time=587ms
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 2607:f8b0:4007:815::200e: time=46ms
Reply from 2607:f8b0:4007:815::200e: time=28ms
Reply from 2607:f8b0:4007:815::200e: time=77msFirst Request Timed Out was when the issue began. The second Request Timed Out was a complete disconnect, Black Scren. I lose WiFi on my PC when this happens. My WiFi reconnects when I use Task Manager to close 2042 and the Origin Portal.
What platform are you on?
Steam
Time stamp trying to connected to the server (example: GMT +1 - 15:00)
GMT+8 7:00am-4:00am,Just now, at 7am, I can't connect to the server
What country are you in?
China
What ISP are you using?
CMCC
What is your gamertag?
MSIEX2
What error code are you getting?
15:1305P:1302P:1301P:1306P:-7A
- What platform are you on? PC (EA APP)
- Time stamp trying to connected to the server? GMT +8 1800hrs onwards until 2200hrs almost every night trying around this time
- What country are you in? Malaysia
- What ISP are you using? TIME Fibre
- What is your gamertag?Nimay03
- What error code are you getting? 15:600P:-7A (mostly), 15:706P:-7A (once so far)
@EA_Atic any update? happened again tonight can't play again..
What platform are you on? PC (Steam)
Time stamp trying to connected to the server: GMT+8 01:52
What country are you in? Philippines
What ISP are you using? PLDT Fiber
What is your gamertag? xCarnifex
What error code are you getting? 15:600P:-7A, 15:700P:-7A, 15:760P:-7A, 15:1500P:-7A- MentalReaper3 years agoRising Scout
@EA_Atic still the same, going into the 7th day of it still occuring. Sigh...
- @EA_Atic Could it be the cause of Super Typhoon Hinnamnor? So I can't connect to the server
- EA_Atic3 years ago
DICE Team
I have sent it on to the team they are investigating.
/Atic - EA_Atic3 years ago
DICE Team
Tried connecting before i replied to you. Still can't connect to the game.
- MentalReaper3 years agoRising Scout
Unfortunately no change to the issue at hand, @EA_Atic. I am still making daily login attempts. Going into the 8th day now.
- @EA_Atic My game is back online! Thanks
@EA_Atic Yes, still having connecting issues, getting different error code.
@EA_Atic Finally can login to the game, clearing the cache in EA App do the trick, thanks for the support!
Im still stuck
@What platform are you on?
Steam
Time stamp trying to connected to the server (example: GMT +1 - 15:00)
Myt11am-11pm
What country are you in?
Malaysia
What ISP are you using?
Time
What is your gamertag?
SaltedRice69
What error code are you getting?
Previous (15:600p:-7A) now: 15:1305P:1302P:1301P:1306P:-7A
- MentalReaper3 years agoRising Scout
@Niimayy good for you, bud. I'm still getting the same error sadly.
@EA_Atic I just tried launching the game GMT+8 3:28PM Malaysia time. Still seeing 15:600P:-7A error. Yes, I have cleared cache, appdata, program data, and temp folders.@SaltedRice69 what time did you last try to login?
