Community ManagerRe: Why do I get Easy Anti Cheat Policy Violated - Player Removed From Game?
Hi all, could you please give this a try and let us know how it goes?
@sirusvirus1 wrote:
I finally found the problem
Ok so for the past couple of months i have been getting kicked regularly in BF2042 3 or 4 times before i could play
The problem was the anti virus software
I have ccleaner installed and it does not like EAC, it keeps stopping it running after a few seconds to a couple of minutes
AVG and bitdefender also have issues
1- open your antivirus
2- go to Allow list or Exclusions
3 Add Easy Anticheat exe and dll files
4- Start game and play without getting kicked
You can check the problem by going to Task Manager then Services Tab, scroll down to EasyAntiCheat
Under Status Tab it will say stopped until you start the game up and it will change to running, there will also be a PID code appear
Run the game and keep an eye on the services tab in case it changes to stopped, then you will get kicked
check your anti virus software and add the EAC files to Allow List also the dll files
You should see Allow in settings of your antivirus programs
This should fix most problems
It seems when i verify/repair the game some AV software seems to allow it through, sometimes
If it doesn't you can go to the EAC Whitelist and see if your antivirus is there
There are known issues with certain antivirus programs and EAC
I have been scratching my head for ages over this one but i have now fixed it and added the eac to whitelist or allow on all antivirus software
Because EAC uses Ring0 a lot of the antivirus sees it as a false positive
If your antivirus is not listed allowing the files through should do the trick
There is a lot of help on EAC website
I hope this fixes it for you too
link to EAC whitelist is here
https://www.easy.ac/en-us/support/game/guides/antivirus/
and some other helpful; links and instructions here
https://www.easy.ac/en-us/support/game/issues/errors/
https://www.easy.ac/en-us/support/game/issues/guide/
I will post this on reddit too, in case it helps others under the username of cyrus-uk
Thanks.
