Forum Discussion

Re: Why will my Weapon, Vehicle, Attachment or Specialist not unlock?

@KevinBackroom 

@Critstopher  #139803573 heres my case number, in my livechat I did ask for it to be escalated I think you need to be very careful on what you say as other live supports just write it off as a bug which they cant fix. my case was sent to another team that helps with missing content.

17 Replies

  • X_BattlePHILd_X's avatar
    X_BattlePHILd_X
    3 years ago

    I did everything to unlock the SVD over a week ago. Playing on Xbox Series X.

    Gamertag: Jazz Lowaz

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Marked as Solution for visibility.

    Hello all!

    We have received news from the teams that all previously locked items should now be unlocked if you've completed the requirements needed to unlock the items.

    Can you please check the following:

    • Launch the game and look in the Collection menu,
    • Check if you still see any items that are locked for which you are sure you have completed the unlock requirements,
    • If you're still seeing any locked items for which the unlock requirements have been completed, please reboot the game and check again.

    If you still see locked items after completing the unlock requirements & after you've rebooted the game, please do the following:

    • Play a match via the official playlist mode (Conquest or Breakthrough),
    • Ensures that you also complete this match and do not leave the server in between,
    • If you have completed the match, the previously locked items (whose requirements you have completed) should now be unlocked.
      • You will not receive a separate message from this during the End of Round menu. Please check your Collection menu.

    If you see or think that your previous progress has been reset, or items are still not unlocking for you once you've completed the requirements, please restart the game and check again.


    *Note: it can take some time between gameplay sessions, roughly 1h, for the services to catch up and to make sure that everything that should be unlocked is also unlocked and available to you.

    Please let us know if the issue has now been resolved for you, or if you're still seeing items that won't unlock or stay locked once you've completed the requirements.

  • Hi,

    i can't unlock a Brawler Skin, since yesterday.

    Played some rounds of conquest and breaktrough, restartet the game, restarted my pc, but nothing happend.

  • Angluvilkas's avatar
    Angluvilkas
    Rising Rookie
    3 years ago

    I've never played on a PvP server, well I have once or twice, but hated it, so I ended up ranking up all my weapons through the Solo/Co-OP mode or through a Portal server I created.

    I had more than 90% of the weapons unlocked to Mastery 12, Tier 3, but in particular, the new Vault Weapon Attachments are all greyed out despite having got the 360 odd kills needed to fully unlock all the attachments, but yeah, all the new attachemnts are unavailable so I can only use iron sights and the ACOG for instance with The GOL Magnum Sniper Rifle (see attached image).

    Whay has this happenned with Season 6?

  • i do too but for some reason trying to unlock the magnum sniper isnt tracking for spotting with thr soflam ithibk its due the spotting being broken after season 5 update

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @LethalDose50,

    I actually tried to repro this issue myself yesterday in a Portal server with PvP AI-enabled, but it was working just fine for me. So please make sure that you're trying to progress the unlock of the Magnum in a server that allows you to progress this unlock.
  • for ne i tried solo and co-op and using tdm but no lick. i'll give portal a go. thanks

  • i tried portal as well my spots arent being tracked in the progression system it has to be the season 5 update. there has been issues with tracking

  • i also just tried rush i doesnt track my spots... its not me its the game. u need to patch and fix this progresdion bug. i should have by now unlocked the magnum.

  • Hello, i have the same problem with unlocks on new weapons and attachments. I have a for example a M416 and full of kills but nothing yet unlocked. This problem i have from two last updates and nothing is still unlocked. I restarted a game, so many games played and nothing changed. Thank you for resolving problem.

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