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JasonBason72's avatar
JasonBason72
4 years ago
Solved

Redeemed code : game not showing in app.

Hi, I have been playing the 10 hour trial of Battlefield 2042 and have actually been really enjoying it.  I decided to but a game code from cd keys while the 10 hour trial was still live.  After entering it into the EA website and been accepted (i think as a 10 hour trial???!!) it is not showing as I own the game.  The 10 hour trial finished and it is now asking me to purchase the game through EA.  I tried to redeem the code again and it is now showing as redeemed.

Any help much appreciated.

technical issues
  • sk1lld's avatar
    sk1lld
    4 years ago
    @JasonBason72 wrote:

    Hi, I have been playing the 10 hour trial of Battlefield 2042 and have actually been really enjoying it.  I decided to but a game code from cd keys while the 10 hour trial was still live.  After entering it into the EA website and been accepted (i think as a 10 hour trial???!!) it is not showing as I own the game.  The 10 hour trial finished and it is now asking me to purchase the game through EA.  I tried to redeem the code again and it is now showing as redeemed.

    Any help much appreciated.

    I would contact CD keys directly as the purchase of Battlefield games are only supported from Origin and the Steam stores.

3 Replies

  • sk1lld's avatar
    sk1lld
    Legend
    4 years ago
    @JasonBason72 wrote:

    Hi, I have been playing the 10 hour trial of Battlefield 2042 and have actually been really enjoying it.  I decided to but a game code from cd keys while the 10 hour trial was still live.  After entering it into the EA website and been accepted (i think as a 10 hour trial???!!) it is not showing as I own the game.  The 10 hour trial finished and it is now asking me to purchase the game through EA.  I tried to redeem the code again and it is now showing as redeemed.

    Any help much appreciated.

    I would contact CD keys directly as the purchase of Battlefield games are only supported from Origin and the Steam stores.

  • JasonBason72's avatar
    JasonBason72
    4 years ago

    Hi, I think you may be correct here.   Looking at the CDkeys website it says it has to be redeemed on the Origin webpage.   However the code was redeemed by EA. I have tried activating it again on EA and also now Origin and it states the code is now redeemed.  Why is EA allowing a code to be redeemed if it is for use only on Origins website only.  They then do not allow you to use it after the mistake??

  • sk1lld's avatar
    sk1lld
    Legend
    4 years ago

    They expect the purchase to come through the Steam or Origin store. I doubt they have any way of determining if the CD key you are using came from elsewhere.

    JMHO

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