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GanjaSMK's avatar
2 years ago
Solved

Still Crashing - Black Screens, Fans Rev up, Non Responsive System

I have tried everything. Stock. Undervolted. XMP on. XMP off. Added surplus voltage to Core/SA/IO/DRAM.  Stability tests elsewhere are passing at the 8 hour mark (memory, CPU and CPU/GPU combined testing). 

Symptoms: 


Playing normally. Everything ultra smooth. Game feels great.  Out of nowhere, blackscreens and GPU fans rev up. All temps nominal. Voltages reporting nominal. No error logs on crash in event viewer or in logs elsewhere. Can happen in first 10 minutes, can happen within hour of play.  Have not been able to play over 30~1 hour without a crash. 

System: 

10850K Stock @ 4.8Ghz, 1.29~1.3v under load, ring normal

6800XT X Trio Stock @ max 2393 / 2000 mhz normal voltage

32GB DDR4 3200 Stock @ CL-14-14-14-34-560 1.35v

Z490 MSI Gaming Edge Wifi - flashed to most current BIOS update available 

NVME / SSD /SSD for storage (Win11 on NVME; games on SSD)

Pagefile handled by Windows; normal

Drivers are 100% up to date for all devices including MB and GPU 

Fresh brand new install of Windows 10

Loaded background items are light - RivaTuner, Razer Synapse, HWiNFO64 

Power configuration on high performance 

Troubleshooting:

I've tried everything, literally, that you can find available on the web.  Admin rights, disabling FS optimizations, changing Thread.MaxProcessorCount from between 8 to 16, enabling DX12 in profile config, CPU with AVX set -2, -4, -5 off sets (running from 4.8 stock down to 4.3 under load AVX - still crashes), extra Core voltage, extra SA/IO voltage, slight undervolting, reseating RAM, reseating SATA cables, chkdsk/SFC/DISM checks - all normal before and after crashes. Driver rollbacks - back to minimum required to play game.  I've run Prime95 w/ Kombuster for 8 hours with no crashes, RAM tests for 8 hours, full stress testing between CB23, P95, Linpack, OCCT.  None crash and no errors. 

I've tried, in so far as I can tell, everything - and still cannot play this game without crashing

Request: 

Love playing the game, can't play it without crashing.  Anyone, any DEV or EA support or community member that has any insight or something I haven't tried or missed - please help me?

  • GanjaSMK's avatar
    GanjaSMK
    2 years ago

    Fingers crossed but I believe my issue may be resolved.  

    Appears a revert to a previous BIOS revision has eliminated my issues.  

    Solved, or so I hope. 

    So say we all. 

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