Forum Discussion

moepkid101's avatar
4 years ago

The game shows me a message that "My Trial is almost over"

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Home screen / splash screen
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Game shows me trial is expiring soon while I bought the game. This happens every other restart of the game.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Subscribed to EA play back in november. I did a clean install of windows 11 + ea APP Start the game.
What happens when the bug occurs? The game shows me a message that "My Trial is almost over" but I have bought the game since release.
What should be happening instead? I should have not be getting that message at all seeing I bought the game.

I bought the ultimate edition for PC back at release. Now i did a clean install of my windows 11 and the ea app, and sometimes when I start the game it shows me "Your trial is almost over". It doesnt happen every time I start the game, so I was wondering if other people experience this.

21 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @moepkid101, gotcha, so the EA app is the blame after all. Hmm, this is indeed a pretty odd issue, haha. I will see if I can pass this on to the EA app teams, so they can take a look into what could be causing this. I haven't seen this situation happening before, so it could be an edge case.

    I'm happy to hear that it works without issues via Origin though. The EA app is still in beta after all, so it could be that one of the upcoming updates to the EA app solves this issue automatically.

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