Forum Discussion

7edd1e0's avatar
3 months ago

Unable to Connect to EA Servers - Error Code: 1:4688822970:-4685921B

Hello EA Support and EA Community,

I am experiencing an ongoing issue with Battlefield 2042 where, after about 10 minutes of gameplay, I get the error message "Unable to connect to the EA servers" along with the error code "1:4688822970:-4685921B." I have tried all the common troubleshooting steps I could find, but the issue persists.

Here are the steps I’ve already taken to try to resolve the problem:

  1. Verified and repaired the game files.
  2. Reinstalled Battlefield 2042 (both the game and the EA App).
  3. Uninstalled, reinstalled, repaired, and updated EA Anti-Cheat.
  4. Reset my network adapter and router.
  5. Changed my DNS servers to Cloudflare (1.1.1.1) and Google DNS (8.8.8.8, 8.8.4.4).
  6. Reinstalled Windows and did a fresh install of Battlefield 2042 (I am using the latest version of Windows 11).
  7. I was briefly able to connect to "eaanticheat.ac.ea.com" after reinstalling, but the problem came back shortly after.

Additionally, I’ve noticed that I cannot maintain a connection to "eaanticheat.ac.ea.com." After a short while, I receive the same error again, even though I haven't noticed any other network issues on my end. It seems like this might be related to the connection to the EA Anti-Cheat server, or possibly an issue with blocking access.

Could you please assist me in resolving this problem?

I would greatly appreciate any further troubleshooting steps.

5 Replies

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.12,589 PostsLatest Activity: 3 days ago