Forum Discussion

2 years ago

Unable to connect to the EA servers, Battlefield 2042

Can somebody help me I'm getting randomly disconnected after playing BF 2042 for 10 to 15 minutes, it saying thats is unable to connect to the EA servers, I verified my game files and I did everthing...

technical issues

AntiCheatWard

EA Anticheat Team

2 years ago

@Kammiiii

Hi Kammiiii, I'm here from the EA anticheat team.

The disconnect reason you're experiencing is because, for some reason, EA anticheat on your machine isn't communicating with our backend so the game exits out to prevent players from playing without anti-cheat.

Can you let me know if you've got any firewall rules in place that would block the network traffic?

Can you open up Powershell and let me know if you can reach our network?

Should simply be: curl https://eaanticheat.ac.ea.com.

Thanks!

CLOWNVID-19
2 years ago
@AntiCheatWardHi there! I'm also having the same issue and I've ran the command and got OK as response.
I have no firewall rules that are blocking the services.
- AntiCheatWard
  EA Anticheat Team
  2 years ago
  @CLOWNVID-19
  
  If you navigate to C:\Program Files\EA\AC on your machine, right click the file that says EAAntiCheat.GameService.exe.
  
  Go to Properties, and in this new window, click on the Details tab.
  
  What does it show there? A picture can suffice, or you can just list out what it's got listed for Product version, should look like a "0.0.123456" type field.
  - CLOWNVID-19
    2 years ago
    Here you go sir
Kammiiii
2 years ago
@AntiCheatWard Excuse me, can you explain to me again step by step how I can show you that.
Kammiiii
2 years ago
Here you go
RabidGrampie
Rising Traveler
10 months ago
Having the same error in 2025 - anyone find a fix CLOWNVID-19 ?? AntiCheatWard
- AntiCheatWard
  EA Anticheat Team
  10 months ago
  We fixed this error already with those invalid certificates, if your anti-cheat version isn't up to date, please visit the help article to download the latest version manually and install that.
  Otherwise, make sure your network isn't blocking our web traffic, there's nothing we can do if you have firewall rules or similar in place.
  - RabidGrampie
    Rising Traveler
    10 months ago
    Thanks for the reply! I have a moderate level of technical literacy. Is there a best practice for making sure the network isn’t blocking it? I can play every single other multiplayer game including EA titles just fine.
PaliiBoy
Rising Novice
2 days ago
same here. This is insane. I have not been able to start and finish a game in over 2 freaking years. I have tried everything on the web, I am still getting this **bleep** error. What is going on!!!!!