Forum Discussion

9aefdbb36e60b7a's avatar
2 years ago
Solved

UNABLE to play BF2042 because I cant link PSN ID to my EA account

I just bought battlefield 2042 and can't even play because of this error message when I try to link my PSN ID to my EA account. How can this be fixed? Why is my account even deactivated?

  • Hey @9aefdbb36e60b7ac,

    This would just indicate your PSN is already linked to an older EA account. You wouldn't be able to link it to a new EA account without first unlinking it from that prior account.

    Since the account looks to have been disabled, you'll need to get in touch with our support team directly so they can help update the account as needed. I'm afraid we're unable to discuss account details or make any changes here on the forums.

    If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.  

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @9aefdbb36e60b7ac,

    This would just indicate your PSN is already linked to an older EA account. You wouldn't be able to link it to a new EA account without first unlinking it from that prior account.

    Since the account looks to have been disabled, you'll need to get in touch with our support team directly so they can help update the account as needed. I'm afraid we're unable to discuss account details or make any changes here on the forums.

    If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.  

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