Why do I get Easy Anti Cheat Policy Violated - Player Removed From Game?

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon RX 6900 XT
Enter RAM memory size in GB 64
Are you using any software with an overlay? Yes
If yes, can you list them here? AMD Software: Adrenalin Edition
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? All of them so far.
When did this happen? (dd.mm.yy hh:mm) 21.04.23
Summarize your bug I've Switched mother board from X570 to X670E and upgraded my processor to the Ryzen 7 7800X3D And now, easy anti-cheat kicks me out of every game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try using Ryzen 7 7800X3D and playing conquest at 4k (Mother board is Aorus Master X670E rev. 1.0) Current bios is, (F10a) and Radeon RX 6900XT, liquid cooled. All drivers are up to date Ram: G.Skill Trident Z5 Series (Intel XMP) 32GB (2 x 16GB) x2 Running at 5400mhz I mostly think its the Ryzen 7 7800X3D
What happens when the bug occurs? Kicks me out of game and sends me to the home screen, easy anticheat screen pops up and tells me I'm in violation. The first time it happend is said it was Due to communication error's
What should be happening instead? I should be able to play the game without easy anti cheat kicking me out of the game. Cause I upgraded the mother board and processor and made sure all drivers were up to date.

‌

Ryzen 7 7800X3D and motherboard Auros Master X670E 

These are the only things that are new since this started happening.

I would try it again but I don't want to be banned.

Please Help!!

The issue is getting worse. I've started steam in admin, EAC in admin, EA in admin, BF2042 in admin, verified game files, reinstalled the game and since Leviathan event has started. I thought I had the issue resolved halfway through Season 3 from some advice I received from these forums doing the admin thing, however, as stated previously, it's started again. I've been removed from just about every other match in Breakthrough due to EAC Policy mumbo jumbo. I'm beginning to think it's either a hack from a player on the other team or someone on the same team wanting a vehicle I'm in, because it happens when I'm either doing quite well or when I'm manning a vehicle or when I'm on a revive streak running from downed teammate to downed teammate. Or, due to my CPU being a bit dated (i5-7400), my FPS drops at times and the game might mistake it for something else? I don't know. I'm just getting sick of it.

It doesn't make any sense because sometimes it happens early in the match or late in the match, hence why I mentioned the above. And matches I do horrible in, EAC doesn't removed me, which makes me suspicious as if a 3rd party is causing the removals. Any other game I play that has EAC does not do this, period. Only BF2042, I do not get it.

I finally found the problem

Ok so for the past couple of months i have been getting kicked regularly in BF2042 3 or 4 times before i could play

The problem was the anti virus software

I have ccleaner installed and it does not like EAC, it keeps stopping it running after a few seconds to a couple of minutes

AVG and bitdefender also have issues

1- open your antivirus

2- go to Allow list or Exclusions

3 Add Easy Anticheat exe and dll files

4- Start game and play without getting kicked

You can check the problem by going to Task Manager then Services Tab, scroll down to EasyAntiCheat

Under Status Tab it will say stopped until you start the game up and it will change to running, there will also be a PID code appear

Run the game and keep an eye on the services tab in case it changes to stopped, then you will get kicked

check your anti virus software and add the EAC files to Allow List also the dll files

You should see Allow in settings of your antivirus programs

This should fix most problems

It seems when i verify/repair the game some AV software seems to allow it through, sometimes

If it doesn't you can go to the EAC Whitelist and see if your antivirus is there

There are known issues with certain antivirus programs and EAC

I have been scratching my head for ages over this one but i have now fixed it and added the eac to whitelist or allow on all antivirus software

Because EAC uses Ring0 a lot of the antivirus sees it as a false positive

If your antivirus is not listed allowing the files through should do the trick

There is a lot of help on EAC website

I hope this fixes it for you too

link to EAC whitelist is here

https://www.easy.ac/en-us/support/game/guides/antivirus/

and some other helpful; links and instructions here

https://www.easy.ac/en-us/support/game/issues/errors/

https://www.easy.ac/en-us/support/game/issues/guide/

I will post this on reddit too, in case it helps others under the username of cyrus-uk

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 1050 ti
Enter RAM memory size in GB 48GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen? multiple servers
When did this happen? (dd.mm.yy hh:mm) today, 4/26/2023 since patch
Summarize your bug I continue to get a error that I been disconnected due to an issue with the anti cheat
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i do not know
What happens when the bug occurs? I get disconnected , it is entirely random when it happens but it happens every game
What should be happening instead? not getting disconnected?

‌

Since the patch I have been getting anti cheat errors every game, randomly.  I do not use any other programs with playing BF so I am not sure whats happening, and nothing in the notes mentions anythign you done with anti cheat.

I suggest you include the specific error verbiage you are seeing, or better yet, a screenshot.

This is the error.

Hi all, could you please give this a try and let us know how it goes?

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@sirusvirus1 wrote:

I finally found the problem

Ok so for the past couple of months i have been getting kicked regularly in BF2042 3 or 4 times before i could play

The problem was the anti virus software

I have ccleaner installed and it does not like EAC, it keeps stopping it running after a few seconds to a couple of minutes

AVG and bitdefender also have issues

1- open your antivirus

2- go to Allow list or Exclusions

3 Add Easy Anticheat exe and dll files

4- Start game and play without getting kicked

You can check the problem by going to Task Manager then Services Tab, scroll down to EasyAntiCheat

Under Status Tab it will say stopped until you start the game up and it will change to running, there will also be a PID code appear

Run the game and keep an eye on the services tab in case it changes to stopped, then you will get kicked

check your anti virus software and add the EAC files to Allow List also the dll files

You should see Allow in settings of your antivirus programs

This should fix most problems

It seems when i verify/repair the game some AV software seems to allow it through, sometimes

If it doesn't you can go to the EAC Whitelist and see if your antivirus is there

There are known issues with certain antivirus programs and EAC

I have been scratching my head for ages over this one but i have now fixed it and added the eac to whitelist or allow on all antivirus software

Because EAC uses Ring0 a lot of the antivirus sees it as a false positive

If your antivirus is not listed allowing the files through should do the trick

There is a lot of help on EAC website

I hope this fixes it for you too

link to EAC whitelist is here

https://www.easy.ac/en-us/support/game/guides/antivirus/

and some other helpful; links and instructions here

https://www.easy.ac/en-us/support/game/issues/errors/

https://www.easy.ac/en-us/support/game/issues/guide/

I will post this on reddit too, in case it helps others under the username of cyrus-uk

---

Thanks.