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Matto1756's avatar
Matto1756
Seasoned Newcomer
2 days ago

Won’t launch – “An error on our part prevented it from launching”

Hi everyone,

I need some help with Battlefield 2042 which refuses to launch.

Whenever I try to start it from the EA App, I always get this error message:

“Unable to launch the game – An error on our part prevented it from launching. Please try again later.”

I’ve already tried many fixes but nothing worked.

Here’s what I’ve done so far:

• Installed the game via EA App (not Steam or EGS).

• Repaired game files from the EA App.

• Fully reinstalled EA App, EA Easy Anti-Cheat, and Battlefield 2042.

• Reinstalled the latest NVIDIA drivers for the RTX 3060.

• Set Run as Administrator for EA App, Easy Anti-Cheat, and BF2042.

• Restarted the PC after each step.

• Disabled NVIDIA overlay and EA App overlay.

• Cleared EA App cache manually.

• Uninstalled Omen Gaming Hub (HP software), but no change.

• Disabled antivirus → still no change.

⚠️ Important note: Battlefield V runs perfectly on the same system via EA App, no crashes or errors.

📌 My system:

• HP Victus 16 (Laptop)

• GPU: NVIDIA RTX 3060 (Laptop)

• CPU: AMD Ryzen 7 5800H

• RAM: 16 GB

• Windows 11 Home 64-bit

Has anyone experienced this exact error with Battlefield 2042?

Any other suggestions I could try?

Thanks in advance 🙏

3 Replies

  • Matto1756's avatar
    Matto1756
    Seasoned Newcomer
    14 hours ago

    Thanks a lot Steeve_BF. It worked, after installing driver version 577.0 the game finally runs. Do we know if NVIDIA is working on fixing this issue so that we don’t have to use ‘outdated’ drivers?

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Adventurer
    14 hours ago

    I'm glad your problem has been resolved. To answer your question, I sent a ticket to Nvidia and am currently waiting for a response, but I think EA will probably post an update regarding this issue, which affects many players. 😄

    Have great game !

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