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f1noli's avatar
f1noli
Seasoned Newcomer
5 days ago

Re: "Authentication Failed" Error – Can’t Access Battlefield 6

After a restart of the game, I'm suddenly getting AUTHENTICATION FAILED error no matter what I do.
ERROR CODE 1:86001S:51009S:239733663O:65537Q
I've reinstalled everything, my connection is fine, BF2042 works fine, the issue is NOT ON MY END!
I can't even contact support, I make a "ticket" via "Contact Us" and submit, but I have no opened cases when I look at "My Cases"??? There's no way of getting actual support for your products, this is an absolute disgrace

 

19 Replies

  • RayneX_FAFO's avatar
    RayneX_FAFO
    Seasoned Novice
    5 days ago

    same issue with case no help no service through EA

     

  • Undatedeagle93's avatar
    Undatedeagle93
    Seasoned Newcomer
    4 days ago

    I'm having the same issue, unfortunately nothing I did worked.

  • georgikalfik's avatar
    georgikalfik
    Seasoned Newcomer
    3 days ago

    i bought the game early and then this happens. i refunded and im not paying **bleep** until it gets fixed

  • RiotMulisha's avatar
    RiotMulisha
    Seasoned Newcomer
    3 days ago

    I have same issue only thing I could find was saying it was a soft ban and could be fixed in 24hours 

  • BanchHB's avatar
    BanchHB
    Seasoned Newcomer
    3 days ago

    I’m having the same issue been having the same issue for over 3 hours now this is fn crazy man 

  • BanchHB's avatar
    BanchHB
    Seasoned Newcomer
    3 days ago

    Where did you find that info at?

  • BanchHB's avatar
    BanchHB
    Seasoned Newcomer
    3 days ago

    How long have you been dealing with it?

  • JustAsopp's avatar
    JustAsopp
    Seasoned Newcomer
    3 days ago

    Played for two hours earlier, came back after an hour away and now I cannot load in. Get in the que and then once its my turn to load on it gives me the 65537Q error.

  • RiotMulisha's avatar
    RiotMulisha
    Seasoned Newcomer
    3 days ago

    been 5 hours for me i cant find where i found that info at now 

     

  • aqixia8's avatar
    aqixia8
    Seasoned Newcomer
    3 days ago

    Guessing no ones found a fix yet? I've tried reinstalling, verifying files clearing ea cache, enabling 2fa and changing password, messing with my firewall settings nothings working.

  • GiveMeANameX's avatar
    GiveMeANameX
    Seasoned Novice
    3 days ago


    I've tried everything: - Steam Launching here -  I'm still WIN10 here and Oceania 

    im wired, non of this wifi lark - I have also tried on mobile hotspot data only and still same d/c issues

    done all the ipconfig /flush larks, and winsocket lark
    upnp on and off
    dmz on and off
    ports added that bf uses 
    dns changed from google to ISP and to cloudflare 
    firewalls checked and off/on

    secure boot on and off
    hdd firmware updates
    motherboard actually needed a firmware update
    everything updated 10fold
    whitelisted into my AV/Threat software etc 

    tried with vpn

    disabled all network sharing within game options


    i only have this issue with EA/BF - i downloaded BFV to check and still same issue there; so clearly there is a setting on their servers that doesnt like something on mine and many others ends and we have no idea how to fix ...... ugh 

    I've seen the error - DICEONLINEERROR_UNKNOWN \(223012S)P:824641779 
    Pop up a few times in top right corner also, not always, just sometimes. 

  • MilkmanPhucks's avatar
    MilkmanPhucks
    Seasoned Newcomer
    3 days ago

    yup, have this on 5 different accounts and two different computers. I will play for about 20- 30 mintues and then it will kick me out and throw this error. Im always in the middle of the leaderboard so idk what it is...

  • Chocolatte_VR's avatar
    Chocolatte_VR
    Seasoned Newcomer
    2 days ago

    Apparently the error means that your account got flagged and you are now banned, yyou can check this by downloading your data from the ea website. The only thing you can do is submit a ticket for a appeal but its doubtful they will appeal it

  • MacDahddy267's avatar
    MacDahddy267
    Rising Novice
    2 days ago

    It is in fact a ban. After researching 5 plus hours today I figured it out. Go to ea website and download your ea data files and look at them. Got the same issue and my only guess is the game flagged MSI after burner and or Riva statistics tuner. As those are the only two things I run in the background on my pc.. filed an appeal but no telling how it’s going to turn out.. have had the same account since 2015..

  • Inyobase's avatar
    Inyobase
    Seasoned Novice
    2 days ago

    count me in as part of this shadow banned bs. downloaded my data and it has some sort of ban that started on the day I attempted to login to the early access period of the beta. i had a code as well from twitch.

    some sort of "competetive advantage" crap. i havent touched an EA product for close to a year and somehow i get this.

    unsure of what would cause this.  maybe stream deck software? or NZXT performance monitor software?

    not sure what to do at this point. 

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