Bug PS5: Game does not show the right profile in social

In the PS5 version of the game the wrong Profile is displayed as the current profile.

I have multiple PSN profiles linked to the same EA account. The PSN profile I logged in with is not the profile the game shows as the active profile in the Social tab, but one of my other profiles.

My active profile is Sawtooth75, the alternative profile I have is called HenryBlackburn75.

In the following screenshots you can see that while I'm logged in as Sawtooth75, it shows HenryBlackburn75 in the game (top right corner):

This is my PlayStation profile with which I'm currently logged in:

Here you can see that it shows the HenryBlackburn74 profile as an offline friend, while it also shows this as my current profile in the top right:

My linked PSN profiles:

bug

playstation

EA_Leeuw
22 days ago

INFO – Marked As Solution For Visibility

This issue is likely occurring because you have an older (legacy) EA account that was created when it was still possible to link multiple personas from the same platform to a single EA account. The current game client -- at least in this beta -- does not appear to account for this scenario.

For clarification, we stopped allowing players to add multiple platform personas from the same platform to their EA accounts several years ago (like, quite a long time ago), so this should only affect a small number of users with older accounts that already have multiple profiles linked.

I’ve passed this information on to the team. 😊

18 Replies

RanzigeRidder2
Legend
22 days ago
What if you try to unlink the HenryBlackburn75 account from EA temproarily and then delete and reinstall the Beta client?
Sawtooth75
Seasoned Ace
22 days ago
I'd rather not do that since I don't know what will happen to that account if I do. It was my original account and has thousands of hours of progression on various Batllefield titles.
This seems to be a very specific issue with BF6, since I've never seen this issue in any other game before.
EA_Leeuw
Community Manager
22 days ago

INFO – Marked As Solution For Visibility

This issue is likely occurring because you have an older (legacy) EA account that was created when it was still possible to link multiple personas from the same platform to a single EA account. The current game client -- at least in this beta -- does not appear to account for this scenario.

For clarification, we stopped allowing players to add multiple platform personas from the same platform to their EA accounts several years ago (like, quite a long time ago), so this should only affect a small number of users with older accounts that already have multiple profiles linked.

I’ve passed this information on to the team. 😊
Sawtooth75
Seasoned Ace
22 days ago
these accounts are indeed ancient 😅
EA_Leeuw
Community Manager
22 days ago
kawancena12
New Hotshot
22 days ago
🙄🫣
loneblustranger
Rising Rookie
22 days ago
I'm glad to know I'm not the only one with this same issue. I've even experimented with logging into my console under my alternate PSN profile secwepemc, and my primary profile lone__stranger was displayed.

By the sounds of what EA_Leeuw said, it might be something fixable on EA's or BF Studios' end rather than us having to do something such as unlink the old profile? It's not a big deal if it's only during the beta period, but it's something I'd like to have fixed for the full game.
I also double-checked that this hadn't retroactively happened to older games. Battlefield 2042, V, 1, & 4 all still display the correct profile name.
Sawtooth75
Seasoned Ace
21 days ago
Yeah, I agree. This is the only Battlefield game I’m seeing this issue with. So it seems like it’s an oversight. I hope it doesn’t affect the game and it’s just a visual issue.
Thunderbirds0789
Rising Novice
21 days ago
HiEA_Leeuw I also have this issue! Will it affect any unlocks like dog tags from participating in the beta? Been playing since BF3 so I like getting the beta tags 😂
Hopefully they can be attached to my new (correct) account instead of the one showing up now! Or maybe attach them to both as a precaution? For reference, I’m also in BF labs but this doesn’t seem to be a problem on there.
Hope this is fixed before the beta starts tomorrow! Can’t wait!
Thunderbirds0789
Rising Novice
21 days ago
hi EA_Leeuw I also have this issue! Will it affect any unlocks like dog tags from participating in the beta? Been playing since BF3 so I like getting the beta tags 😂
Hopefully they can be attached to my new (correct) account instead of the one showing up now! Or maybe attach them to both as a precaution? For reference, I’m also in BF labs but this doesn’t seem to be a problem on there.
Hope this is fixed before the beta starts tomorrow! Can’t wait!