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Nickvbeeck083's avatar
13 hours ago

Account restricted after moving platforms

I know this is a known problem…

I moved from ps5 to PC and my account is restricted…EA help tells me to wait it out but waiting over 10 days for a game i spent over $100 on and being unable to play it is kind of ridiculous.

i would rather take my money back then waiting for EA to fix this

3 Replies

  • 1212412's avatar
    1212412
    Newcomer
    5 hours ago

    that's good for you in the case of being able to play on console but I plan to sell my consoles and go straight PC. I'm really frustrated with this problem.

  • goldenblade100's avatar
    goldenblade100
    Seasoned Newcomer
    5 hours ago

    I'm having the same issue. I bought the Phantom Edition on Xbox Series X. Everything on the console is good. I can play all of Battlefield 6 Plus Redsec and BR modes, all good. I tried to download RedSec on my gaming laptop to play on the go and log in to my account, but it says my account is restricted. After weeks and weeks, I got connected to a live agent with EA Help, and he said this is a known problem, and he has no information at this time. I just have to wait it out until they resolve this issue. As long as I can still play on my console, I'm happy.  But sucks I can't play BF6 Redsec on the go... We'll have to wait and see what happens...

  • I agree your not alone. I checked my Xbox game pass and I can see all my other games but BF6 doesn't even appear. I downloaded from steam and still can't play.

     

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