Solved
Permanently Banned
Good afternoon, what are the chances of having the punishment reduced if I received a permanent ban for inappropriate language in the chat? I am ashamed of the words I used; I wrote them in the heat of the moment, although I understand that emotions do not justify my actions. I only wanted to ask whether there is any possibility of having the punishment softened.
Hello n9xxa8d7vb4a,
you can always appeal and see if your penalty will get reduced, however, if you broke EA's Positive Play Charter and were banned based on that, chances are low that the ban will be lifted or reduced.
