Hey gutekxd-90 ,
I understand why this is frustrating.
I don’t have access to individual reports or moderation decisions, so I can’t see why a specific report received that outcome. Please continue using the in-game reporting tools when you encounter abusive or threatening behaviour, as that is the correct way to flag it for review.
If you believe a particular report was handled incorrectly, feel free to share the general situation here, but please avoid posting usernames or other personal information publicly.
Thanks for raising the concern and for taking the time to report this type of behaviour.
/I have moved your post to the English EA Forum.