Forum Discussion
drpepper10tm done below steps
Login to Steam Client
Goto Help -> Support -> Purchases -> Battlefield 6 -> "I would like a refund" -> "The game didn't match the Videos and screenshots"
Text:
"The game’s marketing and store page claimed feature (BF6 Portal with full progression) is not present in the actual game. This constitutes misleading advertising, and I am requesting a refund on the basis of false or deceptive marketing practices.
Please see point "FULL PROGRESSION" on page https://www.ea.com/en/games/battlefield/battlefield-6/news/pc-portal-experience
Thanks in advance."
Response:
"We cannot offer a refund of your Steam wallet for this purchase. One of the products exceeds the allowed playtime of 2 hours (the maximum allowed playtime according to our refund policy)."
I'm from Germany.
Getting the same but I'm in the US, so I sorta assumed I was screwed.