Forum Discussion
I am experiencing frequent crashes while playing Battlefield 6 on my Xbox Series X (purchased February 2022). The game often crashes (after playing from 5 to 10 minutes) to the Xbox desktop or occasionally causes the console to shut down with a black screen. This occurs in both multiplayer matches and single player campaign, as well as during map selection in custom search.
I have tried both Performance and Fidelity graphics modes.
Other demanding games on my console (Battlefield 2042, Forza Horizon 4/5, Microsoft Flight Simulator, NHL series, Mafia: Definitive Edition) run for hundreds of hours without crashing, so I don't think it's an issue with my console.
I have already reset my console to factory settings and confirmed the latest updates from Xbox and Battlefield are installed. Please advise if there are any known issues or workarounds, or if there is a fix planned. I really want to play this game as a BF 20+ years veteran.
I think I have some good news for XSX users. I uninstalled all the HD texture add-ons for both multiplayer and campaign, and now I’ve played over 4 hours and several matches with no crashes in either Performance or Fidelity mode.
If you’re on Xbox Series X, try not installing or just uninstall these HD add-ons:
- Battlefield 6 Multiplayer HD
- Battlefield 6 Multiplayer HD Marker
- Battlefield 6 Singleplayer HD
I don’t want to give any false hope—you’ll have to test this for yourself—but so far, it’s working for me, and those 4+ crash-free hours are now my record. The difference in visual quality is barely noticeable during normal gameplay. Most importantly, the game isn’t crashing anymore. I’ll keep you updated if anything changes, but there’s at least some hope until they can patch it!
- Cloakedjaa3 months agoNew Traveler
Does not work. This is happening on all platforms.
- xHeavenlyFiendx3 months agoSeasoned Newcomer
So far it worked for me 2 hrs in no crashes thanks my guy . On xbox series x ..Uninstalled HD multi single and maker. Plays well on all modes... Update: day 2 keeps crashing😑 😒..update returning the game after exhausting all option even with open EA ticket
- 959bf9077b1bca062 months agoNew Rookie
I'm new to EA, can you please explain how to make a ticket? I'm definitely going to do that also because battlefield is the only game I've ever had this problem with
- OskooI_0072 months agoLegend
959bf9077b1bca06 wrote:
I'm new to EA, can you please explain how to make a ticket? I'm definitely going to do that also because battlefield is the only game I've ever had this problem with
Here's the link to contact EA Support and create a ticket.
- Timboslice951652 months agoSeasoned Newcomer
This did not work for me. Still crashing after removing HD packs.
- peppersauce19742 months agoSeasoned Novice
Didn't work for me, plus I shouldn't have to degrade my graphics to play when COD runs perfectly fine.
- 959bf9077b1bca062 months agoNew Rookie
I'm definitely going to give it a try
- brandonmcregor2 months agoNewcomer
Where do I find these I don’t see them anywhere