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BateZlodi's avatar
BateZlodi
Rising Novice
1 month ago

Anticheat bug and no response from support

Hey I saw a lot of people have the same problem, and was wondering how long EA will pretend nothing is happening. I was falsly banned 10 days a go , apealed and now I stuck jsut everyone else in Waiting for studio status. Dear EA support I know you have tons of work but I spend money on that game, 2 days a go yo ucharged my credit card for EA pro, but in the same time i cant play the game i am paying that EA Pro. I paid for pro, i paid for battlepass i bought bundles and in the end some false positive ban left me in the corner waiting for 10 days already. So please with all my respect, Case #231479471 check the status of that case. I provided the data needed to confirm the false positive. I can provide also all kind of telemetry you need to remove that ban . 

8 Replies

  • Oh man, that sucks for you! Given my experience with EA Support’s "professionalism" and efficiency, I don’t think you’ll have an easy time getting unbanned. (When I asked about a Battlefield 1 issue, I waited 5 minutes for an EA Help live chat agent—only to get a support document for FC24 LOL)

  • Already a childish troll going on about you cheat BS... go away. Simple search shows the 1000s of customers that are getting ripped off. Many false bans. The games player count has taken a drastic hit. Believe it or not, dont care. Go away. This is a serious issue for a lot of people. This is a nasty way to treat long time fans and supporters of the francise. 

  • Already a childish troll going on about you cheat BS... go away. Simple search shows the 1000s of customers that are getting ripped off. Many false bans. The games player count has taken a drastic hit. Believe it or not, dont care. Go away. This is a serious issue for a lot of people. This is a nasty way to treat long time fans and supporters of the francise. 

  • Don’t bother with these guys’ trash talk—apparently some people have no clue that EA’s obsessed with banning accounts for no reason. I had a friend who bought Battlefield V about two years ago. He never even played it—Steam and EA both showed 0 playtime—but he still got banned when he tried to launch the game. The funniest part? There’s NO BAN RECORD on EA Help, so he couldn’t even appeal.

  • AliG0007's avatar
    AliG0007
    New Scout
    1 month ago

    Thats wild. Gonna lose a lot of customers.  

  • BrekMarb's avatar
    BrekMarb
    Rising Adventurer
    1 month ago

    I don't believe you were falsely banned.  Kinda funny how the majority of us have not been falsely banned and we've been playing this series since BF1942.  

    How about you play the game fair and square and stop trying to exploit the system?!

    I'm f'ing sick of players saying they were falsely banned and they "didn't do nuffin".  You did something to get the ban.  I'm not sure what it was but you likely weren't falsely banned.  Just stop!  Seriously.  You got caught doing something and now you want to say it was nothing....it's f'ing ridiculous.  

    The next game you buy, don't buy/download anything to give you an advantage.  Play the game as it is meant to be played.

  • BrekMarb's avatar
    BrekMarb
    Rising Adventurer
    1 month ago

    You're friend probably lied to you.  I had a friend that was banned from a game (not BF series) and he said the exact same crap about being falsely banned.  Oddly enough (before the ban), the guy improved exponentially in a short amount of time.  He tried to blame the ban on his son....said he downloaded something...yada yada yada.  Needless to say, I don't play games with this person anymore...why?  Because I don't believe for one second that it was his son (based on his dramatic improvement in a very, very short time).

    My point, stop f'ing cheating.  Stop f'ing exploiting the game.  Stop trying to get an advantage.  It's a f'ing game.  Play it like it's supposed to be played or suffer the consequences when you get banned.

  • AliG0007's avatar
    AliG0007
    New Scout
    1 month ago

    Calm down clown child. Just do a min of research and read. 1000s of people getting ripped off. Been playing since BFBC 2010 no ban or penalty and now this Ai BS they are running. 

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