Need help tryin to get back on my ea account says I been disabled for 7 days but I have no penalties
[Edited title for clarity - CM]
I think I see the problem then. You have another EA account with us, and your PlayStation is linked there. If you have other email addresses I'd recommend trying those out, hopefully you can find whatever other account you have so you can reach out to terms of service. 🙂
Community ManagerHey Vis_Rude_Boi,
So I see that you've tagged this with PlayStation; could you sign in here with your EA account details and let me know if you see your PlayStation account linked? If not, then it looks like the ban is on a different one than the one that you're checking. If you log in to that other account, you should be able to dispute your ban from there.
Went and checked it’s not but when I try and link my PlayStation it says account already linked but not showing it’s linked
Community ManagerI think I see the problem then. You have another EA account with us, and your PlayStation is linked there. If you have other email addresses I'd recommend trying those out, hopefully you can find whatever other account you have so you can reach out to terms of service. 🙂
I’ve been trying and I hate this ai operating system it’s no help at all when I’m trying to text or talk to a live agent
Community ManagerI'm sorry to hear that you're having toruble reaching out. Are you trying to get help to find the right account? If so, I don't suppose the steps in this article or the contact us button at the bottom would help?
Yea it’s no help cause I told the chat support that I never had this problem with this game and my psn was already connected to my new account but now all of a sudden my psn isn’t linked no more to my new email it’s saying it’s connected to my old email but when I log into my old account though psn sign in on ea it’s shows a case that I haven’t done and its for something bout connecting to Xbox which I don’t have
