Thank you for your help!
I've generated and saved the DxDiag.txt file as requested.
Could you please clarify exactly what I should do with this file now? Should I upload it here in this forum thread, or send it directly to EA Support or the DICE development team?
I just want to make sure it reaches the right people who can investigate my issue.
Thanks again!
Hello roishimon,
You can safely attach the DxDiag.txt file directly to this forum thread. I believe the EA Community Managers will review your log and decide whether to forward it to the Battlefield Studio team.
Regarding privacy, the DxDiag file does not contain any sensitive personal information. It does not include your real name, email, passwords, or location. It only lists your hardware specifications (CPU, GPU, RAM), driver versions, and recent Windows application crash logs.
If you are concerned about your Windows computer account name being visible in the file paths, you can open the text file and delete or replace your username before uploading it.
