Battlefield 6 twin flames pack

Hi all got the twin flames pack for battlefield 6 last Friday.

Seem to have most items but missing the unit skins for the pack.

Done everything I can to see if there a fix, like verify integrity of game files. As am on PC-Steam, EA linked ok to the game. Plus I do have most the items from the pack just missing the unit skin. Am in email chats with EA, just thought it maybe an idea to ask on here too. As some players may have an idea, not sure if to try a re-install of the game?

Any idea welcome thank you

https://youtu.be/KB637h4sZ1M?si=pwX-bE9KqNGQDM0K