BF Pro bonus path missing
As stated in the title, I have not received the reward for the PRO version. I have not received any notification, not even in my inbox. I hope this matter can be resolved soon.
Forum Discussion
So I went down the rabbit hole again and talked to EA Support. I actually made it to the second level also known as being moved from general to game specific support. They also claimed to have opened a n internal ticket in my name now.
According to EA Support they want us to open individual topics titled (I talked to them in German but I will give a translation below as well):
"Manuelle Berechtigung erforderlich: Im Januar bei BF6-Fix und im Februar bei FC 26 Lewandowski-Zuschuss übersehen“
"Manual Access required: In January for the BF 6-Fix [...] overlooked"
The [...] is probably part of the Info for another failed reward for FC 26.
Also the person from support pointed out that since season 2 started they don't have the data anymore if you actually completed the challenges so you have to provide the info/proof yourself.
I hope this info helps.
Do you mean individual topics on the forum or individual topics in support?
I understood it as individual topics in the forum because according to EA Support new topics are more visible than replies to older topics.
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