DirectX Error (DXGI_ERROR_DEVICE_
REMOVED) on Intel Iris Xe – Crash During Shader Compilation
Platform: PC (Windows 11)
CPU: Intel Core i5 13th Gen
GPU: Intel Iris Xe Graphics
RAM: 16 GB
Storage: 512 GB NVMe SSD
Issue Description:
The game crashes on launch during the “Preparing Game – Compiling Shaders (100%)” stage. A DirectX error appears and forces the game to close.
Error Message:
DirectX function "dxResource->Map(0, readRangePtr, mappedData)" failed with DXGI_ERROR_DEVICE_REMOVED. "The video card has been physically removed from the system, or a driver upgrade for the video card has occurred." GPU: Intel(R) Iris(R) Xe Graphics Driver Version: 32.0.101.7085 DXGI_ERROR_DRIVER_INTERNAL_ERROR: The driver encountered a problem and was put into the device removed state.
Steps to Reproduce:
- Launch the game
- Wait for shader compilation to reach 100%
- Game crashes with DirectX error
Troubleshooting Attempted:
- Updated GPU drivers to latest version
- Clean reinstallation of Intel graphics drivers
- Forced DirectX 11 using -dx11 launch option
- Disabled overlays (Xbox Game Bar, Discord, Steam)
- Verified game files
Expected Result:
Game should complete shader compilation and launch normally without crashing.
Actual Result:
Game crashes consistently with DXGI_ERROR_DEVICE_REMOVED during shader compilation
Request:
Please investigate compatibility and stability issues with Intel Iris Xe GPUs. A fix or workaround would be greatly appreciated.
