Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

Battlefield 6 crashes immediately on launch with a DirectX error when attempting to initialize DX12. I’ve already done a full system cleanup and reinstall, and the issue persists.

System Specs:

- CPU: Ryzen 7 5800X

- GPU: NVIDIA RTX 3070 Ti (Driver 59174)

- RAM: 32GB

- OS: Windows 11

- Resolution: 2560×1440

Crash Message:

DirectX function "m_devicePlat->CreateHeap(&platDesc, FB_IID_PPV_ARGS(&heap))" failed with DXGI_ERROR_DEVICE_REMOVED

DeviceRemovedReason: DXGI_ERROR_DEVICE_RESET

Steps I’ve Already Taken:

- Repaired DirectX and Visual C++

- Ran DxDiag (confirmed DX12 + Feature Level 12_1)

- Clean GPU driver reinstall using DDU in Safe Mode

- Deleted shader cache and config files

- Verified game files via Steam

- Fully uninstalled and reinstalled Battlefield 6

- Launched with no flags, then tried -dx12 launch option 

- Still crashes on DX12 init

Notes:

The game launches fine with -dx11, but DX12 options never appear and the black weapons/characters bug persists. This appears to be a Frostbite DX12 renderer failure that survives reinstall and verification.

Please advise or escalate to the engine team. I can provide logs or crash dumps if needed.