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EDGE0911's avatar
EDGE0911
Seasoned Traveler
5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message.  Direct function "m_submitFenc...
crashing
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

  • EA ID/Steam ID
  • OS installed:
  • OS Version
  • GPU: 
  • GPU Version
  • Date/time issue occurred?
  • Summarize your bug:
  • What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
  • In which mode has this happened? MP - Campaign - if MP, which part?
  • Any other errors when they happen?
  • Crash the entire game, or just pops up the error?
  • Is this during a specific mission or during a cut-scene?
  • Can you attach a DxDiag?




84c28e569192f5cd's avatar
84c28e569192f5cd
Seasoned Novice
5 months ago

EA ID/Steam ID: STEAM_0:1:30320688OS

 installed: Windows 11 ProOS Version 24H2 (26.100.67.25)

GPU: RTX 3080 10GB Gigabyte

GPU Version: 32.0.15.8142

Date/time issue occurred? - Since Beta, never really played because of this issue

Summarize your bug: Got Directx error in the intro and sometimes i can load into the game and then it crash with the error message i have attached and then the game close down.

What type of issue do you have? Crash - Disconnect - kicked to main menu, etc: Crash

 which mode has this happened? MP - Campaign - if MP, which part: MP but will also crash in Campaign i think.

Any other errors when they happen: No

Crash the entire game, or just pops up the error?:  Crash the entire game

Is this during a specific mission or during a cut-scene?: Nope

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